Colleague Enablement Lead Manager - Product Strategy & Operations

United Kingdom

At Nationwide, we know that a brilliant customer experience starts with an exceptional colleague experience. We're looking for a driven and strategic Colleague Enablement Lead Manager to join our newly formed Product, Strategy & Operations team, where you'll have the opportunity to shape colleague engagement, capability and culture across Retail Products, making a visible impact on both our people and business performance.

This is a varied, high-profile role where you'll partner with senior leaders and ExCo stakeholders to deliver colleague enablement programmes that support learning, development, recognition, inclusion, engagement and social impact. You'll lead across multiple work streams, including workforce planning, communications, recruitment, organisational change, colleague events, people data and insights, budget management, and leadership reporting. Using data to identify trends and opportunities, you'll help drive strategic plans that strengthen colleague experience, build capability and create a high-performing culture.

Joining us at an exciting time of growth and transformation, you'll be part of a collaborative team with the opportunity to influence at a senior level, broaden your experience and leave a lasting mark on how we support our colleagues. If you thrive in a fast-paced environment, enjoy building strong relationships and have a proven track record of delivering large-scale people initiatives, this is an opportunity to make a real difference while helping shape the future of Retail Products at Nationwide.

We are happy to consider flexible working approaches to help you perform at your best.

The working hours (per week) for this role can be between 28 and 35 hours.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Uncompromisingly Customer, whatever our role

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub - access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer…