Team Leader Nova Associates · Remote US Posted yesterday

Position: Team Leader Nova 401 k Associates · Remote US Posted yesterday
Team Leader at Nova 401 k Associates
· Quick Cruit Job  Details Full-time# Team Leader Nova 401 k Associates
· Remote USTailor My Resume Start free. No credit card.### About the role

Nova 401(k) Associates is hiring a Team Leader for the 401(k) Administration Program, Inc. (AMP). The focus of this position is managing a team of professionals to meet company goals. The AMP Team Leader is responsible for training, goal setting, creating a positive work environment for junior staff, and performance reviews for the team members. Team leaders typically have input into setting policies and are expected to champion Nova culture and goals.

Team leaders are evaluated primarily on the success of their team. For this position, an individual must have at minimum ten years of industry experience and five years of supervisory experience.
* Work from home
* Must work from USA and be authorized to work for any US employer
* We will supply all necessary computer equipment
* You may choose a start time between 7:30 am and 8:30 am### What you'll do
* Manage a team of 6-8 staff members, which will include some combination of Senior Account Managers, Account Managers, and Associate Account Managers. Management will include ensuring client satisfaction of the clients assigned to the team, managing the team to meet Nova’s performance metrics, providing training and feedback to team members, and completing salary and performance reviews
* Champion for AMP’s values and policies
* Assist in training staff members throughout the year
* Resolve a minimum of 50% of service issues escalated by team members
* Keep current with new regulations and legislation as well as an awareness of proposed regulations and legislation
* Assist with a minimum of three Nova client/broker outreach initiatives throughout the year, such as live seminars, webinars, or special Nova events
* Assist team members with annual client reviews
* Maintain a caseload of about 50 clients
* Provide design and consulting services to plans assigned to the team

Posted Yesterday Job  Type Full-time Salary $90,000 – $120,000 USDLocation
* Remote US