Senior Director, Customer Success & Growth; Hybrid​/Remote

Mod Med is seeking a Senior Director of Customer Success to lead our Named CSM team, elevating high‑value healthcare technology accounts and shaping an engagement strategy that clearly demonstrates client ROI.

You will own NRR and GRR targets, drive renewal and growth, and scale CSM capacity with AI tools, Gainsight, and VoC data, while partnering with General Managers, Sales, Product, and Services to align strategic initiatives.

We are seeking a motivated Senior Director, Customer Success & Growth (Hybrid/Remote) to join Mod Med in United States.

Are you ready to take on the Senior Director, Customer Success & Growth (Hybrid/Remote) role at Mod Med?

We would love to welcome a new Senior Director, Customer Success & Growth (Hybrid/Remote) to our team in United States.

For the Senior Director, Customer Success & Growth (Hybrid/Remote) position at Mod Med, we are reviewing applications now.