Global Quality Strategy Lead — Remote Operations
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Management
Job Description & How to Apply Below
Waymo is seeking a Senior Program Leader to architect and govern global quality across regions and partner vendors. You will design standardized SOPs, drive continuous improvement, and coordinate with Product, Engineering, Safety, Legal, and Local Market Ops to manage dependencies and updates.
You will lead analytics on CSAT, CES, and operational metrics, and present insights to senior leadership. A strong background in BPO operations and complex tech ecosystems is preferred.
We have an opening for a Global Quality Strategy Lead — Remote Operations in Tempe, AZ, United States within Management & Operations.
Learn more about the Global Quality Strategy Lead — Remote Operations role in the description above.
We appreciate your interest in this position.
Join Waymo LLC and contribute to our ongoing work.
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