QA Technician ; 2nd Shift

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Quality Assurance Technician 1 on 2nd Shift (2:00 pm-10:30 pm) at Royal Cup, Inc. Reports to the Quality Manager and builds on skills learned as a QA Lab Tech. The role works an 8-hour shift with limited overtime, striving for the highest quality standards in a food grade manufacturing facility. The ideal candidate has experience in food manufacturing, solid understanding of Safety & Food Safety Requirements, and expertise in quality assurance controls/testing procedures.

Candidates should be growth‑oriented and interested in progressing to QA Lab Technician II.

• Operate lab testing tools such as oxygen analyzer, agtron, refractometer, ro‑tap, scales, and brewing equipment safely and efficiently.
• Apply quality control and routine testing processes for lab tools and understand product specification sheets.
• Assist with periodic sampling, pulling product samples from production, and evaluating coffee and tea samples with sensory analysis.
• Identify non‑conforming issues, understand the Product/Equipment Hold policy, and investigate root causes.
• Prepare special samples for sales, marketing, customers, and other departments and document proper paperwork.
• Follow hold and release program, entering holds into the designated spreadsheet.
• Monitor adherence to plant policies and procedures and assist with co‑manufacturer sampling, certificates of analysis, magnet inspections, and SQF activities.
• Assist with green coffee and tea sampling and support GMP, quality, and food safety requirements.
• Maintain GMP, quality, and food safety standards; adhere to all company policies and guidelines.
• Complete additional duties as assigned.

• High School Diploma or equivalent (GED).
• Basic reading, writing, mathematics, and computer skills:
  • Interpret specification sheets and correspondence.
  • Perform basic calculations: add, subtract, multiply, divide.
  • Operate basic office equipment: telephone, desktop computers, fax, copier.
  • Use Microsoft Office (Word, Excel).
  • Package handling experience (UPS or Fed Ex).
• Exceptional customer‑service attitude for internal and external customers.
• Ability to work well in a team and independently with organization, communication, and strong work ethic.
• Maintain an exceptional attendance record.
• Successfully complete the pre‑employment process.

• Prior experience in a food manufacturing environment.

• Frequent sitting, standing, walking, reaching, climbing, grasping, typing, reading, talking, and hearing.
• Occasional stooping, kneeling, crouching, and crawling.
• Frequent lifting or moving up to 50 pounds to chest height from floor.
• Work near production machinery, hand jacks, and forklifts.
• Work in variable temperatures.

Royal Cup, Inc. has been sourcing, roasting, blending, and distributing high‑quality coffees and fine teas since 1896. A family‑owned, privately held national importer, roaster, and distributor, Royal Cup serves restaurants, hotels, convenience stores, and businesses across the United States. The company is dedicated to customer service, sustainability, and being a responsible corporate steward.

Royal Cup Coffee offers a competitive compensation plan and comprehensive benefits: healthcare, dental, vision, 401(k), life and disability insurance, flexible spending account, tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, and vacation time. Ongoing training is provided to maximize employee success.

Royal Cup is an equal‑opportunity employer. Royal Cup is committed to a diverse and inclusive workplace and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at

Entry level

Full‑time

Quality Assurance

Food and Beverage Services