Principal Infrastructure Engineer- Unified Communications

Empowered to live. Inspired to work.
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

• Hybrid model - up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
• Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

Where you will work: This position offers a hybrid work option up to 50% remote and is based out of the Bloomington, IL;
Sun Prairie, WI;
Lakeville, MN;
Mankato, MN office locations.

The contributions you will make: This position is an enterprise-level individual contributor and technical leader accountable for the engineering direction, reliability, and modernization of the organization's most complex network and telephony services. The role shapes multi-year technical direction, translates target-state architecture into scalable implementation patterns, leads high-impact cross-enterprise initiatives, and establishes standards for campus, branch, data center, cloud, WAN, wireless, voice, unified communications, carrier services, automation, security, and resilience.

Influences leaders, engineers, and strategic vendors to deliver sustainable connectivity and communication capabilities across the enterprise.

A typical day:

• Designs, implements, configures, patches, upgrades, and maintains telephony, unified communications, contact center, voice and video collaboration, messaging, conferencing, cloud communications, and supporting management platforms.
• Designs and leads delivery of complex network transformations, WAN and wireless modernization, cloud-connectivity programs, telephony and unified communications migrations, carrier transitions, automation initiatives, and resilience improvements.
• Establishes reusable enterprise patterns for segmentation, routing, secure connectivity, quality of service, call routing, emergency calling, observability, automation, resiliency, lifecycle management, and operational support.
• Leads resolution of the highest-impact connectivity, performance, voice, carrier, and operational problems; performs deep technical analysis and drives systemic improvements across infrastructure, cloud, security, application, and vendor dependencies.
• Defines network and telephony engineering measures and practices for availability, performance, capacity, call quality, failover, recoverability, security, compliance, supportability, and production readiness.
• Serves as a trusted technical advisor to leaders and strategic vendors; mentors senior engineers; and influences investment, vendor, carrier, sequencing, resilience, and lifecycle decisions through executive-ready recommendations.

The skills and experience we prefer you have:

• Bachelor's degree in computer science, information systems, engineering, cybersecurity,…