Senior Account Manager

Who You Are

You have hands‑on experience managing all aspects of marketing for clients—creative, digital, media, strategy, budgets, planning, and performance. You’ve sat at the center of campaigns and guided them from concept to execution.

You’re a natural relationship builder who communicates clearly, anticipates what clients need, and brings a calm, proactive presence to every project.

You love creative thinking, but you’re grounded enough to keep budgets, timelines, and deliverables tight. Curiosity isn’t a buzzword for you—it’s how you work.

Experience in the senior living industry is a strong plus, but not required.

Client Leadership & Partnership You’ll be the strategic and relational lead for key accounts—guiding clients through decisions, keeping communication flowing, and helping connect their business goals to smart marketing.

Marketing Strategy You’ll help shape annual plans, campaign strategies, messaging approaches, and cross‑channel execution—always grounded in insights and performance.

Creative + Digital + Media Integration You’ll bring together creative teams, media strategists, digital specialists, content creators, and production resources to ensure ideas are aligned and effective.

Budget Ownership Forecasting, managing budgets, reviewing estimates, issuing change orders, protecting profitability, and keeping all work on‑strategy and on‑time.

Internal Team Guidance You’ll mentor Account Managers and Coordinators, lead internal status meetings, create clarity through documentation, and help push our modernization efforts—AI tools, new workflows, and digital‑first thinking.

Forward‑Looking Thinking You’ll bring ideas, trends, observations, questions worth exploring, and opportunities our clients might not see yet. Curiosity drives you.

• Full‑service marketing experience in an agency environment (required)
• Ability to lead conversations at the executive level
• Strong communication and presentation skill with a relationship‑first approach
• Experience working with cross‑functional creative and digital teams
• Proficiency with Basecamp, Excel, analytics tools, and modern collaboration platforms
• High curiosity, initiative, and comfort working autonomously
• Must live in the United States
• Ability to travel occasionally (not frequently)

Salary Range: $70,000–$110,000 This wide range reflects differences in seniority, strategic depth, and the scope of responsibilities candidates may be equipped to lead.

Health insurance

PTO and U.S. holidays

Fully remote work with occasional travel or work from our Chicago office

We’re confident all it takes is one assignment for you to be sold on DHD. Whether it’s branding, an integrated campaign, a website or direct marketing effort, we’ll take on any challenge to prove we’ve got the talent, fire and desire to be your marketing partner.