Chillhouse Community Manager , NY
Fulton, Callaway County, Missouri, 65251, USA
Listed on 2025-12-02
-
Marketing / Advertising / PR
Social Media Marketing, Digital Marketing
By The Citizen on August 13, 2025
Sponsored Story
Job Title: Community Manager
Company: Chillhouse LLC
Location: NYC – 80 Varick St
Compensation: Salary, $70k – $85k
Job Type: Full-Time
Hours: 40 hours per week
Hours are M-F (10am-6pm est) with hybrid working hours from our offices (Tue, Wed, Thu) and work from home (Mon, Fri).
Reports to: Director of Marketing & Founder & CEO (Cyndi Ramirez-Fulton)
About Chillhouse: Chillhouse is a self-care brand based in NYC with a global community searching to find their chill. Chillhouse currently has an experiential flagship in Soho which offers a variety of wellness services such as nail art manicures, massages, and facials. In addition to their physical space, Chillhouse is a category-leading nail care brand with award-winning press-ons that can be found in Target, Urban brands, Amazon, and hundreds of specialty & indie retailers.
Chillhouse has a hyper-engaged community and has been featured in top-tier publications such as Vogue, New York Times, Oprah Mag and more.
Job Description: This community role is responsible for managing and growing the brand’s community through IRL events & experiences, TYB, Influencer, Creators, Ambassadors, and Affiliates, using both logical, quantitative skills and creative activation skills to build, engage, grow, and convert community into a loyal, distributive brand community.
Key Responsibilities:
- Own the TYB Community Game Plan for both the General Community Cohort and Muse Cohort, meeting community growth engagement goals.
- Responsibilities include (but are not limited to):
Monthly Strategy Presentations, Weekly Challenges, Weekly Chats (including Chill Power Hour), Virtual Events, and other initiatives. - Collaborate with the Senior Marketing Manager and Head of Marketing/Growth to integrate community loyalty growth across channels (Social, Email, Events, etc.).
- Spend 2-3 hours per week actively engaging with Influencers, Creators, and Muses on Chillhouse social channels.
- Own the Refunnel Tool, keeping content meticulously organized for organic content and community campaigns (e.g., influencer, muse, etc.).
- Develop reports and key learnings weekly/monthly.
- Execute the Influencer Marketing Strategy with a focus on:
- Monthly evergreen strategies for organic seeding.
- Influencer and Muse seeding and paid campaigns for product launches.
- Strategic campaigns for Target (or wholesalers) and Amazon Influencers.
- Maintain and update the Master Influencer Database with precision, integrating additional software tools as needed.
- Develop reports and key learnings weekly/monthly.
- Own the Shop My Tool, driving influencer affiliate growth and top-tier influencer engagement while developing a focused Muse plan.
- Develop and launch a College Ambassador Program.
- Develop and manage the Club Chill Influencer Program to strengthen relationships and brand loyalty with Chillhouse Soho/NYC based influencers.
- Develop reports and key learnings weekly/monthly.
- Collaborate with our Integrated Partnerships and Events Manager to bring the community to life through creative IRL activations.
- Responsibilities include supporting guest lists for events, ideating creative community experiences, and developing influencer/muse-specific activations for key campaigns and launches.
- Conceptualize and execute engaging in-store events and community meetups at the flagship location, managing the events calendar and coordinating with the store team, partners, and manager to ensure seamless execution and attendance.
- Develop reports and key learnings monthly.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).