Account Director

Account Director

Mindgruve is a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose — accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek’s 75 Fastest Growing Companies, our teams are highly collaborative and work closely with clients to set clear goals and deliver exceptional results.

We value every opinion and empower our people to contribute ideas and play a key role in the execution and success of brands across a variety of industries.

Location:

Nashville, TN

• Lead key client accounts and drive client satisfaction
• Oversee client account team members by mentoring and maintaining best practices
• Lead strategically, focusing on the big picture of clients’ marketing efforts while grasping day‑to‑day details
• Run all meetings impeccably, setting up, delivering work, summarizing feedback, and agreeing on next steps
• Develop client presentations and play an active role in upselling clients
• Drive next steps and actions with urgency, pace, and authority
• Work with the project management team to deliver client projects on time and budget, with special attention to profitability, tracking, and resource consumption
• Provide clear and detailed written and verbal communication to clients, vendors, contractors, and internal teams
• Manage an Account Coordinator or Account Manager
• Assist creative and development teams by clearly outlining client needs and goals through project and creative briefs
• Proactively identify project risks and create mitigation strategies
• Act as the primary point of contact at Mindgruve for key clients
• Educate clients on new trends, strategies, and opportunities to improve their marketing campaigns

• 8+ years of experience managing large accounts at a marketing agency
• Meticulous organizational skills
• Strong written and oral communication skills
• Impeccable documentation and administrative skills
• Working knowledge and familiarity with various digital technologies and applications
• Familiarity with creative and strategic processes, campaign and communications planning, web development life cycles, social media, email marketing, and online campaigns
• Experience with accounts that include media planning, buying, and performance marketing, including analytics and reporting
• Experience writing proposals, estimates, RFPs, and scope of work documents
• Ability to act as the key point of contact for client relationships and communication
• Experience crafting marketing and project roadmaps to organize annual marketing efforts
• Managerial experience of an Account Coordinator or Account Manager
• Local to Nashville, TN and available to work a hybrid schedule out of the Nashville office

Mid‑Senior level

Full‑time

Sales and Business Development

Advertising Services

Compensation will be commensurate with experience. Eligible full‑time employees receive a competitive benefits package that includes medical, dental, and vision insurance; a flexible spending account; voluntary life and accident plans; and a 401(k) retirement plan with matching. Our headquarters is in San Diego, California, with additional offices in Covington, KY;
Denver, CO;
Nashville, TN; and Charleston, SC. We welcome local candidates or those open to relocation. Remote work may be considered for specific roles based on business needs (bonus points for bilingual Spanish and/or Portuguese).

Mindgruve is an equal‑opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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