Customer Marketing Senior Specialist

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Job Description

Job title:

Customer Marketing Senior Specialist

Department:
Marketing

Location:

Delta Park, Fareham (3 days office based/ 2 work from home); will move to Southampton Summer 2026

Working hours:

Monday – Friday, 08:30 - 16:30

Cooper Vision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. It’s about giving lens wearers freedom and confidence to move about their daily lives and helping people see better every day. We’re committed to a brighter future for our people and customers.

As a Customer Marketing Senior Specialist within our Marketing department, you will be a key marketing representative on customer business teams for key- and national accounts, creating high-impact campaigns and ensuring coordination and execution of value.

• Being the Customer Marketing representative on Customer Business Teams for which the role is assigned.
• Creation and implementation of customer-specific or key channel consumer campaigns/communication to drive category and brand share including digital/online campaigns.
• Development of compelling commercial selling stories to excite and engage customers in the campaigns ensuring that Cooper Vision is the customer CL partner of choice.
• Developing and managing key performance indicators (KPIs) to measure the success of customer account plans and initiatives.
• Leading cross-functional project teams to deliver exceptional customer/trade events throughout the year aligned to the brand positioning and helping to elevate brand and company perception amongst key opinion leaders and ECPs.
• Acting as the customer’s own label brand manager for the UK&I to drive the success of the CL category and own label within defined customers/channels working collaboratively with respective account managers, brand marketing & professional affairs.
• Contributing to the development of the annual UK&I marketing plan, supporting the development of actionable strategies to grow revenue with customers and driving successful execution in key channels working closely with the wider marketing team, sales and customer service functions to ensure tools and assets meet market needs and brand guidelines.

A Full Job Description Is Available Upon Request.

We are looking for someone with:

• Excellent cross-functional team leadership and project management.
• Excellent stakeholder management and influencing skills.
• An intuitive and inquisitive marketing mind, able to seek out and identify best-practice and adapt it to create step-change in business performance.
• The ability to create simple, persuasive, commercial arguments and category stories.
• The ability to read and understand highly technical material and simplify it for efficient audience engagement.
• Articulate with excellent organizational skills.
• Advanced use of PowerPoint, with good working understanding of Excel and Word.

Required

• A minimum of 3 years’ experience in marketing.
• Experience in a customer marketing role in a consumer-orientated business demonstrating the development and execution of successful customer programmes.
• Bachelor's degree in marketing, business, communications, or a relevant field.

Preferred

• Sales or account management experience an advantage.
• Experience in a business-to-business marketing management role preferred.
• Experience in the optical industry a plus but not essential.

You’ll receive competitive compensation and a benefits package including private medical insurance, 25 days holiday, pension scheme, healthcare cover, life assurance, access to Wellness Platform to support mental health and wellbeing, a discounted contact lens scheme and more. We also provide access to Linked In Learning to help you develop in your career and grow with Cooper Vision.

As a Cooper Vision employee, you’ll be welcomed into a diverse and progressive global business. We value diversity and inclusion and offer Employee Resource Groups to support personal and professional growth.

If you like what you see, apply today. All suitably qualified applicants will receive equal consideration and opportunities from Cooper Vision.

Please view our careers page at  to view all other opportunities.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Marketing and Sales
• Industries:
  Medical Equipment Manufacturing

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