Digital Fulfillment Coordinator

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

This role is based out of our Irving Texas office.

The Digital Fulfillment Coordinator works within the Business Operations Team to execute and manage digital sponsorship deliverables for multiple trade shows. The coordinator serves as the primary liaison between sponsors and internal teams to ensure that digital campaigns are deployed in a timely and high‑quality manner. This person will also maintain detailed sponsorship fulfillment timelines, resolve client issues as needed, provide sponsor recaps and identify future opportunities.

• Execute overall fulfillment of digital solutions sold to clients across a portfolio of trade show events in infrastructure and construction industries.
• Accurately submit newly sold digital products for processing and invoicing.
• Maintain inventory tracking sheets and campaign delivery calendars.
• Manage digital asset collection and deployment for digital products including targeted emails, web ads, audience extension, geofencing, event app and retargeting.
• Communicate with sponsors to confirm creative approvals and clarify expectations.
• Provide sponsors and sales reps with comprehensive reporting & analytics.
• Participate in pre‑event team calls to review digital sponsor ships with Sales, Marketing and Operations stakeholders.

• Undergraduate degree in marketing, communications, advertising, or related sales support or equivalent trade show experience preferred.
• High level of proficiency in standard computer software including Microsoft Word, Excel and PowerPoint.
• Project oriented with superior attention to detail and outstanding organizational skills.
• Experience with email marketing platforms and email best practices is preferred.
• Familiarity with analytics platforms and basic marketing campaign reporting is preferred.
• Basic knowledge of Salesforce is a plus.
• Excellent written and verbal communication skills.
• Enjoys fast‑paced environment and is flexible with day‑to‑day assignments.
• Strong team player who interacts well with external clients, vendors and internal teams.

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at

Our benefits include:

• Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on Linked In Learning. When it's time for the next step, we encourage and support internal job moves.
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• Competitive benefits, including a 401k match, health, vision and dental insurance,…