Account Based Marketing Lead

At The Natural Dispensary, we are dedicated to enhancing the well‑being of our customers through natural health products. We have been serving qualified health professionals and their clients throughout the UK, Europe, and the rest of the world for over 18 years. We believe in the power of nature and are committed to creating a positive impact on our community and the environment.

We are proudly a family‑founded company, employing over 100 people within our local community. We are currently undergoing our BCorp application and are dedicated to continuing to improve our company culture, practice and reduce our impact.

We are now entering an exciting phase of evolution: enhancing systems, strengthening relationships and growing sustainably. Growth for us means more than revenue; it’s about empowering our people, elevating our service and deepening our relationship with our practitioner community.

We’re seeking a proactive Account Based Marketing Lead to support and enhance our supplier relationships within the marketing channel. In this role you’ll lead all things supplier related from reporting, content curation, sampling and other marketing activities. Your experience in marketing and/or account management will allow you to understand the goals of our suppliers, enabling you to create strategic plans and deliver results.

• Build and nurture strong, trusted relationships with suppliers
• Lead supplier communications across our core marketing channels
• Create bi‑annual reports for suppliers, reporting on key marketing activity and offering insight and feedback
• Record and respond to supplier marketing requests in a timely and fair manner
• Be the first point of contact for monthly supplier sample boxes, creating well‑balanced product sampling for our practitioner community
• Leverage strong relationships to support activations such as product launch exclusives and unique marketing content for our audience

• Curate relevant, interesting and engaging content from our supplying partners for our marketing channels
• Stay on top of industry trends, supplier campaign activity and New Product Development (NPD), sharing insights with internal stakeholders
• Ensure correct use of brand assets across supplier and partner marketing channels

• Report on product and brand sales uplift
• Maintain product and marketing tracker with sales information
• Identify opportunities across our supplying partner base for cross‑promotion activity and growth
• Monitor activity performance, analyse data and deliver actionable insights and recommendations
• Present performance reports and strategic roadmaps to suppliers and internal stakeholders

• Maintain strong links between product and marketing teams, keeping up with new product launches, trends and stock alignment
• Liaise with product and stock teams to ensure adequate stock levels for monthly sample boxes and other marketing activities
• Build and nurture relationships with suppliers, key partners and internal stakeholders
• Ensure supplier marketing activity aligns with our core activity and overarching business strategy
• Continually improve processes, communications and service delivery to provide a best‑in‑class experience

• Proven experience in a similar role, whether in marketing, sales or account management, demonstrating the skills required to manage multiple supplier accounts and relationships
• Excellent communication and interpersonal skills to build rapport with external supplying partners, colleagues across different departments and the core marketing team
• A consultative mindset, comfortable advising clients and offering strategic guidance
• Ability to manage multiple accounts and projects with strong organisational skills
• Analytical mindset with the ability to interpret data and provide insights
• Collaborative approach and enthusiasm for working with cross‑functional teams
• Excellent communication, writing, and storytelling skills
• Bachelor’s degree in Sales or Marketing, Communications or a related field (desired)
• Experience working in a marketing role either supplier or retailer side
• Qualification and/or interest in natural health
• Experience using CRM and account management tools
• Knowledge of both B2B and B2C marketing

• Opportunity to make a meaningful impact on the health and well‑being of our customers and community
• A supportive and inclusive workplace culture that values diversity and teamwork
• 33 days annual leave, inclusive of Bank Holidays
• Paid sick leave
• While this is a full‑time role, we welcome applications from those who wish to work more flexibly, which may include part‑time work. Please let us know your preferences in your application
• This role is based in our Stroud offices; however, there is an option to work from home one day a week

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Location:

Stroud, United Kingdom