Account Manager

Account Manager

Compensation:
Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $60,000 - $65,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

We are Agency FIFTY3

Be part of a growing team that's changing how marketing is done in real estate. We constantly strive to produce the best work, look for ways to innovate, and challenge the status quo., we care about our client deliverables and stand behind our work from advanced digital marketing to high-quality creative and social campaigns.

Our love for marketing is rooted in our culture. Winner of Built in Colorado's Best Place To Work and over 50 plus marketing awards, we're a group of passionate team members who collaborate, are committed to growth and development, and spend time recognizing the team's achievements.

Agency FIFTY3 is headquartered in Denver, CO. We are committed to building and sustaining a diverse, equitable, and inclusive environment where everyone feels comfortable to bring their best self to work. We value diverse backgrounds, perspectives, experiences, and skillsets.

Are you the - Account Manager we're looking for?

Our Account Managers have a client-first perspective and can quickly build trusting relationships with others. Experienced in multifamily or student housing operations, they know how to communicate effectively with clients in our industry and meet client expectations, goals, and results. Utilizing a variety of resources from Project Managers to Subject Matter Experts, our Account Managers have all the ingredients to implement successful marketing results for our clients.

This position is responsible for:

* Building collaborative relationships with clients

* Accountable for client success metrics including growth, retention, and satisfaction (measured through NPS).

* Working closely with clients to curate and guide the right marketing strategy for their portfolio.

* Working closely with the Project Management Team and Subject Matter Experts to ensure completion of client projects and deliverables

* Regularly meeting with their clients to maintain their strategy and ensure client satisfaction and success

* Managing client expectations and timelines through clear communication by aligning customer needs with our industry expertise.

We're looking for someone who has:

* Has experience in the multifamily or student housing industry.

* Has previously worked in a marketing role (client-side, agency, or within an internal team)

* Has strong interpersonal, verbal and written communication skills, including the ability to explain complex ideas in a simple and concise manner.

* Understands how to set, track, and achieve client success metrics.

* Has a strong presence, influencing skills, presentation skills, and business insights. Demonstrates a desire for continuous learning, and improvement.

* Has the ability to work in a fast-paced, growing, and results-oriented atmosphere.

* Preferred experience with CRM tools and reporting suites.

* A proven understanding of marketing tools and services

We'll train you on:

* How to run effective client meetings and navigate upselling techniques.

* Developing strategies and achieving ROI across multiple channels.

* CRM tools and reporting suites.

* In-depth knowledge of our marketing services and processes.

Qualifications we're looking for:

* 2 plus years of multifamily or student housing operations experience

* 1 Plus years of marketing or agency experience.

* Experience with paid ad campaigns and/or creative campaigns

* Google certifications, a plus.

* Proven experience with project management.

Perks and benefits we offer:

* Flexible work-from-home and remote work policy in the U.S.

* Health benefits (medical, dental, vision)

* 401k with company match for eligible team members.

* Life and Disability Insurance (100 percent Paid Life, STD, and AD and

D).

* Unlimited PTO and 10 paid holidays.

* 12 weeks of Paid Parental Leave (Maternity and Paternity) for eligible team members and primary caregivers of a newborn or adopted child.

* Optional Health Savings Account, Flexible Savings Account, and Pet Insurance.

* Leadership training and events, Strengths Finder 2.0 assessment, and company-paid book club to promote growth and development.

We are an Equal Opportunity Employer

Agency FIFTY3 is proud to be an equal opportunity employer, committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental ability, marital status, sexual orientation, gender identity, gender expression,…