Event Retention Marketing Coordinator

Benefits:

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities
• Employee discounts on services
• $45,000-$50,000 base salary
• Performance-based bonuses tied to events, retention, and growth

BL Med Spa is a growing luxury spa and medical aesthetics practice offering high-quality wellness, skincare, and medical aesthetic services. We are focused on creating exceptional client experiences while building strong, long-term relationships with our clients.

We are seeking a motivated Event & Retention Marketing Manager to help us attract new clients, increase retention, and grow revenue through community engagement and strategic marketing initiatives.

This role is ideal for someone who enjoys people, events, and client relationships. You will be responsible for organizing events, building partnerships, and creating systems that encourage clients to return regularly for services.

This is a hands‑on role that works closely with ownership, front desk, and providers.

• Plan and execute in‑spa events (open houses, VIP nights, injectable events, promotions)
• Develop and manage client retention strategies (rebooking, memberships, packages)
• Build local partnerships and collaborations to attract new clients
• Coordinate email and SMS campaigns for promotions, follow‑ups, and reactivation
• Support front desk and providers with event promotions and client communication
• Track and report basic performance metrics (event attendance, retention, rebooking)
• Ensure marketing efforts align with services offered and team availability

• Experience in marketing, events, hospitality, wellness, beauty, or med spa preferred
• Strong communication and organizational skills
• Comfortable interacting with clients and staff
• Self‑motivated and results‑oriented
• Ability to manage multiple projects and timelines
• Experience with email/SMS platforms or booking systems is a plus
• Bachelor’s degree in marketing or a related field is preferred
• Previous experience as a Marketing Coordinator or similar position
• Understanding of digital marketing tools and research methods
• Knowledge of search engine optimization techniques

• Well‑attended events that convert into bookings
• Increased client rebooking and retention
• Strong community presence and partnerships
• Organized, consistent client communication

Please send:

• A brief summary of your experience
• Why you’re interested in this role
• Any relevant examples of events, campaigns, or client engagement work

• Research the purchasing habits and behaviors of our target market
• Create and implement marketing campaigns
• Track and report on online marketing activities
• Identify, research, and report on competitors
• Collect and analyze sales data, prepare reports, and present to management

Flexible work from home options available.