Sr. Manager, Corporate Communications

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges.

We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

This is an onsite/hybrid role.

The Senior Manager Corporate Communications is responsible for developing, leading and executing proactive communication strategies and programs in support of West’s business interests, driving team members’ understanding of the company’s priorities and key initiatives, engaging and aligning team members with the company’s vision and business strategy, producing communication deliverables for change-related initiatives, internal stakeholders and supporting the growth of the company’s reputation and brand presence through impactful, integrated internal communication campaigns.

• Support key functional leaders to provide strategic communications counsel and support, including directing internal communication initiatives that support safety, quality, operational excellence, quality compliance, and overall employee engagement and retention.
• Support functional leaders to manage, develop content and support the execution of town hall meetings.
• Partner with functional leaders to support annual focus weeks and campaigns, providing counsel and developing a communications strategy to ensure successful engagement.
• Support leaders by producing and executing on communication plans around organizational changes, realignments, and other change-related initiatives.
• Mentor junior members of the Global Communications Team.
• Perform other duties as needed, based on business need.

• Produce compelling and relevant multi-channel stories, rooted in our company purpose, priorities and values.
• Work with Communications Team in helping to build West’s reputation in the industry and as an employer of choice through the research and drafting of corporate award submissions.
• Develop presentations and other corporate materials, utilizing creative design aligned with West branding, to effectively convey key information, narrate engaging corporate stories and build stronger brand identity.
• Support Communications Team in ensuring a cadence of engaging global and cross functional content on Intra West.

• Devise and execute communication strategies that effectively utilize company internal digital channels.
• Work closely with D&T and site leadership teams to support and maintain high adoption and impactful messaging through our West Alert System.
• Partner with Global Comms Team to schedule and create corporate communications content on company social media channels and blog.

• Bachelor’s Degree in Communications (PR), Marketing Communications or Journalism.
• 8+ years of relevant communications experience with track record of increasing responsibilities.
• Management of strategic PR and internal communications programs in partnership with integrated marketing programs.
• Ability to remain focused, connected and driven in a remote working environment.
• Ability to manage multiple projects simultaneously.
• Able to comply with the company’s safety and quality policy at all times.