Branch Marketing Coordinator

Branch Marketing Coordinator at Embrace Home Loans

This role is based in Cherry Hill, NJ and offers a hybrid schedule of three days in the office. You will work as part of the Operations department, reporting to the Branch Manager, and work Monday through Friday from 9:00 a.m. to 5:00 p.m.

$50,000.00/year – $55,000.00/year

We provide a positive and exciting environment focused on personal and professional growth. Embrace offers a hybrid work schedule, ongoing training, and support to help you grow both inside the office and out.

Education:

Formal education in Marketing or a related field is preferred; however, demonstrated hands‑on marketing experience is strongly valued and may substitute for a college degree.

Experience:

0‑1 year of marketing experience desired. Must have experience creating content in Canva and developing social media content.

• Digital marketing and content creation experience.
• Social media and email marketing proficiency.
• Strong written communication and brand messaging skills.
• Excellent organization, time management, and attention to detail.

Adobe Creative Suite (Premiere, InDesign, Photoshop, Illustrator), Canva Pro, Figma,  (project management), Instagram, Linked In, You Tube, Tik Tok, Facebook, Total Expert.

Participate in ongoing training on sales, technology, products, procedures, and pricing. Complete annual training as required by company policy and law.

• Design branded content across digital, social, email, web, and print.
• Edit short‑form videos for Instagram Reels, Linked In, You Tube Shorts, and event coverage.
• Support retail sales branches by preparing marketing and advertising strategies, plans, objectives, and suggesting creative ways to increase brand awareness and conversion.
• Collaborate with the creative team and provide briefs for promotional and digital material such as flyers, postcards, brochures, social media, web banners, and trade show materials.
• Apply social media best practices, including paid and organic strategies; experience running campaigns in Facebook Ad Manager a plus.
• Maintain communication with Loan Officers through email and phone.
• Coordinate seminar events and trade shows, ensuring they are effectively marketed, RESPA‑compliant, cost‑effective, and coordinated with vendors.
• Plan virtual and in‑person events for retail Branches and individual Loan Officers, including larger events such as open houses and client appreciation events.
• Train and support Loan Officers on marketing software tools.
• Manage production of branded items such as stationery and promotional merchandise, including vendor communication, invoicing, and receipt tracking.
• Track competitor activity and stay abreast of market changes and marketing mix used by competitors.
• Participate in group brainstorming sessions when required.

• Empowered – Operate effectively when uncertainty exists.
• Accountable – Take personal responsibility, remain open to coaching and feedback.
• Customer Focused – Build strong customer relationships and deliver customer‑centric solutions.
• Collaborative – Work cooperatively across the organization to achieve shared objectives.
• Communicative – Provide timely and helpful information to customers and teammates, verbally or in writing.
• Tech‑Savvy – Adopt new technologies with excitement.
• Creative – Bring innovative ideas to life while maintaining consistent brand messaging.

• Effectively manage daily, weekly, and monthly review goals.
• Communicate effectively.
• Be a team player.
• Maintain customer satisfaction.
• Show persistence and initiative.
  
  Demonstrate patience and even temperament.

Office setting. Possible work hazards are minimal. Physical demands are light.

This job description is a general description of essential job functions and is not an employment contract.

Embrace Home Loans is an Equal Opportunity and ADA‑compliant Employer, committed to diversity in the workplace.

The applicant is not required to disclose criminal history records that have been erased pursuant to law. Any such information shall be considered as if the individual has never been arrested.

Embrace supports hybrid work where business needs allow, but requires presence in an office for certain roles. Remote work must be performed in a state where Embrace is registered to do business. For positions requiring an MLO license, employees must be employed within commutable distance of an Embrace office and be willing to report to the office location when required.