Communications Coordinator; Remote

Where you’ll work:
This is a fully remote position within the U.S. While we welcome applicants from all time zones, candidates who can work Eastern Time hours will be best aligned with the team’s schedule.

• Strategy execution
• Written content development
• Message distribution across channels
• Metrics tracking and reporting

• Assist in launching integrated PR and social media campaigns across paid, earned, and owned channels.
• Write and edit engaging content for blogs, social media, and other digital platforms.
• Source culture‑driven content to showcase employee stories and strengthen brand presence.
• Generate creative social media ideas to boost reach and engagement; collaborate with design teams to bring concepts to life.
• Support paid social campaign development and execution, and learn best practices for optimizing performance.
• Monitor and report on monthly corporate and executive social media metrics.
• Track engagement metrics and prepare quarterly performance reports.
• Help maintain and update the corporate website through the CMS platform.

• Create clear, compelling content for internal channels, including email, Slack, and SharePoint.
• Manage the end‑to‑end process for the weekly employee newsletter, from planning to distribution.
• Format, proof, and distribute various employee communications with accuracy and attention to detail.
• Coordinate with email distribution vendors to ensure timely delivery.
• Support Executive Town Hall production, including slide design, recording uploads, and recap distribution.
• Track engagement metrics and prepare quarterly performance reports.

• 1‑3 years of experience in PR, communications, or related field (agency experience preferred).
• Exceptional writing and editing skills (writing samples to be requested).
• Strong organizational and project management abilities.
• Proficiency in Microsoft Office Suite.

• Familiarity with social media platforms; in particular post development and analytics measurement (Linked In, Glassdoor).
• Basic understanding of analytics tools, CMS platforms and email distribution platforms.
• Experience with paid social campaigns.

Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at  or you may call us at +1 (617) 289‑7917.

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide.

Through our scalable technology, including Mind Tap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. The full base pay range for this position is $21.00–$28.00 USD. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Be aware that there has been an increase in targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf of Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in‑person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an  email address.

If you have questions about this posting, please contact