Public Relations Manager

Custard isn't your typical PR agency. We're a consultancy of industry communications experts working at the top end of hospitality. Our work shapes brands, supports leaders, champions wellbeing and helps the industry evolve, not just shout louder. Now we're looking for someone exceptional to join us.

This is a full-time hybrid role for a Public Relations Manager, based in London with the flexibility to work from home up to three days a week. The Public Relations Manager will be responsible for developing and implementing PR strategies, executing media relations initiatives, and creating compelling campaigns and editorial. Responsibilities also include building and maintaining strong relationships with media outlets, crafting strategic communications, and representing Custard and its clients in maintaining a positive brand image.

The role requires staying up to date with hotel and venue industry trends to ensure the success of campaigns and projects.

We are seeking a strategic thinker with excellent communication skills, a keen eye for detail, and the ability to manage multiple projects simultaneously. We welcome candidates who want to make a mark on our growing business, with ambitions and excitement to support on PR activities across a diverse range of hotel and venue clients.

• A career built around your strengths
• Leadership that invests in you
• Work that genuinely matters
• A seat in the industry, not just an agency
• A forward thinking way of working

• Visionary
• Considerate
• Generous
• Curious
• Recognised
• Proud

Plus

• Extended Christmas time off - some real downtime
• Early Friday finishes

• Developing and implementing PR strategies
• Enhancing the profile of clients
• Identifying, engaging and maintaining relationships
• Building and maintaining media relationships and knowledge
• Identifying relevant awards and compiling entries
• Conducting market research and insight
• Issues Management
• Identifying and crafting stories
  
  Campaign development and delivery

• Hotel and/or venue industry marketing knowledge
• Exceptional writing, editing and communication skills
• Ability to use initiative
• Exceptional multi-tasking abilities
• Excellent organisational skills and attention to detail
• Strong understanding of the media landscape and influencers
• Proficiency in Microsoft Office (Word, Excel and PowerPoint)

• Minimum 5 years of experience in a PR or marketing role
• Experience with in the hotel and venue sector preferred