Membership Marketing Assistant

Overview

Working alongside a tight knit team across Wakehurst and Kew Gardens, you will play a pivotal part in driving membership growth at Kew Wakehurst. In this part-time role, you will be responsible for delivering creative marketing and member engagement across all earned and owned marketing channels and be expected to deliver end-to-end marketing that is data-informed and aligned to our brand and storytelling.

This is an exciting time to join Wakehurst - as Kew's wild botanic garden and living laboratory, set in the heart of Sussex and home to the world's largest wild seed bank - we use the science and wonder of plants and fungi to create lasting solutions for nature, climate change, communities and livelihoods with a bold mission to create a thriving planet for all, powered by plants and fungi.

You will be a self-motivated marketer with experience delivering B2C membership campaigns in busy environments, able to prioritise workloads and collaborate with teams, agencies and stakeholders. Strong IT, digital marketing, copywriting, reporting, budget management and CRM insight skills are essential, alongside attention to detail and working within brand guidelines.

Responsibilities also include delivering creative marketing and member engagement across all channels and ensuring end-to-end campaigns are data-informed and aligned to the brand and storytelling.

Experience in tourism, leisure, charity or arts sectors is desirable, as is an interest in Royal Botanic Gardens, Kew and its mission, engaging diverse audiences through data-led marketing.

This role is based at Wakehurst with the option of regular home working, subject to operational requirements.

Skills required include IT, digital marketing, copywriting, reporting, budget management and CRM insight; attention to detail; and ability to work within brand guidelines.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. The salary for this position is £29,692 per annum (pro rata) [Band B].

Our benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.