Internal Communications Specialist

What You’ll Be Doing

• Create impactful internal communications
• Write and deliver engaging content across emails, newsletters, leadership updates, and key business communications
• Adapt tone and messaging to suit different audiences, leaders, and contexts
• Manage the communications calendar to ensure content is delivered at the right time and with maximum impact
• Partner with HR and business leaders to support change communications and key organisational updates
• Bring messaging to life through presentations
• Develop compelling presentations for town halls, all‑hands meetings, and leadership briefings
• Create talk tracks, speaker notes, and scripts that help leaders communicate with clarity and confidence
• Collaborate with design teams to produce polished, on‑brand materials
• Own and improve the intranet experience – create and maintain clear, user‑friendly content across the SharePoint intranet, ensuring information is accurate, accessible, and easy to navigate
• Identify opportunities to improve the employee experience and keep content fresh and relevant
• Act as a key owner of SharePoint, building and managing content that supports internal campaigns and updates
• Optimise how different communication channels are used, ensuring the right message reaches the right audience
• Use data and engagement insights to continuously improve content and channel effectiveness
• Stay up to date with new tools and identify ways to enhance internal communications across the business

• Work closely with the VP, Brand & Market Influence to bring leadership messaging to life
• Support senior leaders with high‑quality communications, presentations, and talking points
• Collaborate with teams across the organisation, acting as a trusted communications partner
• Ensure all communications align with MRI’s brand, messaging, and broader strategic priorities
• Drive quality, consistency & impact – maintain a high standard of writing, clarity, and tone across all communications
• Develop templates, guidelines, and best practices to support consistent delivery
• Track engagement and performance, using insights to improve future communications
• Champion clear, concise, and effective communication across the organisation

• 4–7 years in internal or corporate communications, or a similar content‑focused role
• Strong experience creating a wide range of internal communications content, including leadership messaging
• Hands‑on expertise with SharePoint and internal communication platforms
• Experience working with senior stakeholders and global teams is advantageous
• Exceptional written and spoken English
• Ability to adapt tone and style for different audiences and communication needs
• Strong editorial judgement and attention to detail
• Confident translating complex or sensitive topics into clear, engaging messages
• Advanced Microsoft 365 and SharePoint proficiency
• Strong organisational skills and ability to manage multiple priorities
• Detail‑oriented, proactive, and collaborative
• Comfortable working in a fast‑paced, global environment

• Competitive personal pension plan
• Medical aid scheme
• Parental leave benefit with opportunity to spend time with new arrival(s)
• 25 days annual leave plus public holidays and a bank of 16 hours Flex Time Off
• Tuition reimbursement schemes
• Flexibility to work from anywhere in the world for two weeks a year
• Office breakfasts, quarterly lunches and virtual social events
• Employee‑led groups such as DEI committee, employee resource groups (Women and Allies), Pride Event Group
• Flexible hybrid work model – 3 days working from home per week

Based in the Cape Town office with a hybrid model (3 days working from home per week). The role will adhere to UK working hours, Monday to Friday.

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that belonging is a direct result of diversity, equity and inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.