Manager Marketing & Sales Operations
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-06-03
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Marketing / Advertising / PR
Digital Marketing -
Sales
As Manager Marketing & Sales Operations, you help marketing and sales work smarter, more efficiently and with greater impact. Your focus is not on generating leads, but on making sure the right people, processes and tools are in place to support the full client journey, from first contact to long‑term relationship.
Responsibilities Building a strong Marketing & Sales Operations- Lead the transition from Marketing Enablement to a well‑defined Marketing & Sales Operations function, with a clear vision, priorities and ways of working.
- Make sure people, processes and tools work together to support commercial goals and the end‑to‑end client journey, ensuring quality, consistency and compliance.
- Improve how our commercial funnel works by making it more transparent and measurable.
- Define and track clear KPIs around funnel performance, conversion, adoption of tools and operational efficiency.
- Use data and insights to show what works, what doesn’t, and where we need to improve.
- Demonstrate impact on pipeline velocity, client engagement and return on investment.
- Act as functional owner for our commercial tech stack, including Dynamics 365.
- Ensure tools and platforms are reliable, well‑integrated and used by marketing and sales teams.
- Safeguard data quality, governance and compliance across CRM and related systems.
- Explore how AI and automation can improve processes, insights and adoption of tools.
- Work closely with marketing teams in the business, commercial leadership and IT to align priorities and deliver improvements.
- Act as the link between business needs and technical solutions, translating questions and challenges into practical processes and tools.
- Identify bottlenecks in marketing and sales processes and put scalable improvements in place.
- Support marketing and sales teams with the right tools, training and guidance to run effective, client‑focused campaigns.
At Haskoning, you will join an independent, employee‑owned international consultancy that combines engineering, design, and consultancy services with software and technology. Our mission, "Enhancing Society Together," drives us to create a positive impact on the world. The role is based either in the Netherlands or the UK; UK candidates are requested to travel to the Netherlands once a month.
Qualifications / Experience & Profile- Experience leading a Marketing Operations, Sales Operations or similar team in a complex, international B2B environment.
- Strong experience with change and transformation, including adoption of new processes and platforms, with a strong focus on AI.
- Solid knowledge of CRM and marketing & sales technology, ideally Dynamics 365 and Power BI.
- Experience with campaign enablement, lead management and/or sales enablement.
- Comfortable working at the intersection of marketing, sales, IT and leadership.
- Strategic thinker who also enjoys getting things done.
- Commercially minded and focused on creating real value.
- Competitive base salary with annual increases.
- Strong pension scheme with an 18.3% employer contribution, a 2.15% personal budget and annual profit sharing; opportunity to purchase company shares.
- 28 vacation days (full‑time), with the option to purchase an additional 16.5 days per year and to exchange three public holidays for personal days.
- Hybrid model with flexible hours, home office allowance and a fully equipped home workspace.
- Training and development programs, including tailored learning paths, learning weeks and knowledge‑sharing groups.
- Travel allowance, travel expense reimbursement and an NS Business Card; higher allowance for sustainable commuting.
- Inclusive culture with voluntary social and sports activities and employee networks such as Pride and Young Haskoning.
At Haskoning, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered. Our mission of "Enhancing Society Together" drives us to create an environment that embraces each individual’s unique background, identity and perspective. Regardless of your experience, background, age, gender or other personal characteristics—you are welcome here. We believe diversity makes us stronger and an inclusive culture gives everyone the opportunity to grow and contribute.
Read more about our ED&I initiatives on our dedicated webpage.
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