Brand, Community and Communications Manager; FTC

Brand, Community and Communications Manager (12 month FTC)

A contract hybrid role in Cambridge, UK.

As an integral part of Gearset’s marketing team, you’ll take ownership of our community management, public relations, and brand reputation strategies. Your mission: establish Gearset as the enterprise Dev Ops and agentic change platform.

By working strategically and cross-functionally to develop community programs, you’ll grow our industry presence, and shape how Gearset is perceived by enterprise decision-makers, key influencers, and the wider Salesforce ecosystem.

What’s the opportunity for a Brand, Community and Communications Manager at Gearset?

• Shape how the world sees Gearset, by crafting compelling narratives that resonate with our target audience.
• Nurture and grow our thriving online communities, connecting with Salesforce professionals and fostering valuable relationships.
• Lead our public relations efforts, securing media coverage and thought leadership opportunities that showcase Gearset’s expertise.
• Support our employees to become brand advocates, amplifying our message and reach across their networks.
• Play a vital role in developing and executing our brand, community, and communications strategies, ensuring they align with our business goals.

What you’ll achieve

• Build strong relationships with key influencers, industry groups, and online communities, positioning Gearset as the leading voice in Salesforce Dev Ops. Your impact will drive brand awareness and industry influence.
• Own and grow our Dev Ops Leaders Program and Customer Slack community, turning them into go-to hubs for knowledge and advocacy. Your leadership will deepen customer engagement and brand loyalty.
• Lead PR and communications to produce newsworthy content, secure coverage and own thought leadership opportunities. Your work will shape industry perception and give Gearset a strategic edge.
• Lead our employee advocacy program that turns our team into brand advocates on social media. Your strategy will expand our reach and amplify Gearset’s influence.
• Drive PR and community strategies that align with business goals and deliver measurable impact. Your work will solidify Gearset’s brand and set new standards in Dev Ops.

About you

• Demonstrated experience in marketing with a focus on PR, community management or brand communications,
  ideally in B2B SaaS
  .
• A track record of executing high-impact PR campaigns
• Ran community engagement initiatives or has extensive client-facing experience
• Exceptional storytelling skills, with the ability to craft compelling narratives for both technical and executive audiences.
• Strong relationship-building skills, able to engage with media, industry influencers, and community partners.
• A data-driven mindset, with experience tracking and optimising brand awareness, engagement, and reputation metrics.

Great to haves

• Knowledge of, or experience working within, the Salesforce ecosystem.

Benefits (the stuff you’d expect!)

• This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days in the office per week)
• This is a 12 month Fixed term contract
• Opportunity to join our Long Term Incentive scheme
• Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year
• Top end hardware provided
• Free lunch in the office
• Life Insurance & critical illness cover
• Discounted gym membership, as well as a range of health and wellness benefits

Have something to share with the community? Reach out and we’ll help you bring it to life.