Client Success Representative – Remote

Honeypot Marketing is hiring a full-time Client Success Representative to join its globally distributed team. Offering a competitive salary between$45,000 and $55,000 USD per year
, this permanent remote role is ideal for experienced digital marketers who thrive in client-facing environments and want to work from anywhere in the world.

If you’re passionate about building relationships, driving business growth, and collaborating across time zones, this opportunity offers flexibility, autonomy, and a vibrant team culture.

Based in Canada, Honeypot Marketing is a digital agency that partners with clients ranging from start-ups to public companies. The team blends marketing and technology to optimize sales funnels, delivering strategic planning, software development, creative content, advertising, and campaign execution.

With a remote-first model built on trust and respect, Honeypot offers a dynamic work environment where innovation and collaboration are key.

As a Client Success Representative, you’ll act as the primary liaison between clients and internal teams. You’ll lead virtual meetings, manage multi-channel campaigns, and ensure that clients achieve their business goals through strategic support and proactive communication.

This role requires strong project management skills, digital marketing expertise, and the ability to build genuine relationships in a fully remote setting.

• Serve as the primary success partner for key accounts
• Lead bi-weekly virtual meetings with clear agendas and action items
• Maintain digital records of client interactions and performance metrics
• Collaborate with creative, content, SEO, and Martech teams
• Ensure timely delivery of creative assets and workflows
• Lead internal team huddles and communicate with leadership
• Use Basecamp and Kanban boards to manage digital workflows
• Identify upsell and cross-sell opportunities based on client needs
• Address project risks and optimize resources to meet deadlines

• Onboard new clients and coordinate campaign kickoffs
• Build and maintain strong client relationships
• Provide training and support through calls, videos, and demos
• Gather feedback and advocate for client needs internally
• Monitor engagement and satisfaction to prevent churn
• Prepare and present campaign reports and KPIs
• Collaborate across sales, marketing, and leadership teams

• Bachelor’s degree in marketing, business, or related field (preferred)
• 5+ years of experience in digital marketing, B2B account/project management
• Proven success in client-facing roles and campaign delivery
  
  Strong communication and leadership skills in remote settings
• Proficiency in Google Analytics, Google Workspace, Basecamp, and marketing tools
• Bonus:
  Experience with Canva, Adobe Creative Suite, Word Press, and SEO
• Fully remote work from anywhere
• Casual dress code
• Dental and extended health care
• Flexible schedule and work-life balance
• Access to virtual masterminds, mentorship, and leadership opportunities
• Engaging team culture with virtual huddles and Friday wins celebrations

Client Success Representatives are the heartbeat of agency-client relationships. In this role, your ability to guide, support, and inspire clients will directly impact campaign outcomes and long-term partnerships. You’ll be part of a team that values creativity, autonomy, and continuous growth.

This is more than just a remote job—it’s a chance to lead, innovate, and make a measurable impact from wherever you are.

This role is ideal for:

• Experienced digital marketers seeking remote work
• Professionals with strong client management and communication skills
• Candidates who thrive in fast-paced, collaborative environments
• Individuals passionate about digital strategy and campaign execution
• Applicants ready to grow with a forward-thinking agency