Content & Communications Manager United Kingdom

We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 19 countries and continuing to expand globally, we’re proud to move more people through better payment experiences.

We’re looking for a Content & Communications Manager to shape and deliver how Littlepay communicates to our target audience and markets. This role will lead our content, storytelling, and external communications strategy building brand credibility, engaging target audiences, and supporting commercial growth.

Sitting within the Marketing team, you will play a key role in positioning Littlepay as a trusted and authoritative voice in the industry, while ensuring content and messaging consistently support demand generation, customer engagement and product marketing.

• Develop and execute a comprehensive content and communications strategy aligned with business goals
• Own and manage a structured content calendar across channels and regions
• Ensure content supports demand generation, brand positioning, and customer engagement
• Lead the creation and production of high-quality content, including case studies, blogs, and articles; reports, white papers, and thought leadership; website and campaign content
• Act as lead editor for all external content, ensuring clarity, consistency, and quality
• Translate complex or technical subject matter into compelling, accessible narratives

• Develop and deliver a PR and communications strategy across media, social, and industry channels
• Manage press activity including announcements, press releases, and proactive media outreach
• Build and maintain strong relationships with key media and industry contacts
• Drive consistent global and regional messaging aligned with company priorities

• Partner with senior leadership to develop thought leadership content and speaking opportunities
• Ensure a consistent and compelling brand voice across all external communications
• Support positioning of Littlepay executives as industry experts

• Collaborate with Demand Generation to create content that supports campaigns and pipeline growth
• Ensure content is effectively leveraged across marketing, sales, and customer channels
• Contribute to key marketing initiatives with impactful storytelling and messaging

• Work closely with Product, Customer, Sales, and regional teams to align messaging
• Ensure consistency and reduce duplication of content across the business
• Bring together insights from across the organisation to strengthen storytelling
• Partner closely with Product Marketing to translate product positioning and messaging into compelling content and external communications
• Support product launches by developing high-quality content and communications aligned to go-to-market plans

• 5+ years’ experience in content, communications, or PR (B2B, fintech, or tech preferred)
• Proven track record delivering content and PR strategies with measurable impact
• Exceptional writing, editing, and storytelling skills
• Experience working with complex or technical subject matter
• Strong understanding of digital PR, content marketing, and social media
• Experience managing multiple content streams in a fast‑paced environment
• Strong communicator and storyteller with a creative, strategic mindset
• Commercially aware, with a focus on impact and outcomes
• Highly organised with the ability to prioritise and meet deadlines
• Collaborative and confident working with senior stakeholders

• A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively
• Harrison Assessments – our talent management provider that facilitates continuous professional development
• A variety of flexible leave options
• A company-wide paid day off
• Flexible (hybrid) working conditions
• Health insurance via our provider Vitality
• Wellbeing support – including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia)
• Our generous employee referral program
• Mid-year, quarterly, and end-of-year corporate and team events and workshops
• Short-term remote working arrangements
• International travel opportunities (dependent on role)