Communications officer

Job title: Communications Officer

Salary: SO2 £ 37,280 - £39,152

Hours: 37 hours per week

Contract: Permanent

Location: Civic Hall, Leeds

Do you want to join an award-winning communications team in one of the fastest-growing cities in the UK? Leeds is entering an incredibly exciting phase of growth and transformation, and we’re looking to recruit two communications officers to join our fast‑paced social and digital team within our Communications and Marketing Team. In this role, you’ll be at the heart of telling our communities’ stories, protecting the council’s reputation, and actively shaping the city’s narrative across our social channels.

If you have a solid foundation in general communication but your true passion lies in navigating the ever‑shifting digital and social landscape, we want to hear from you! We are looking for candidates who can demonstrate practical experience managing professional social media accounts in both an organic and paid capacity, and who understand paid digital marketing. If you are up to date on the latest algorithm shifts and emerging digital trends and can curate public‑facing content that is accessible and resonates with the people of Leeds, then this is the job for you.

You will join a supportive, collaborative team working at the heart of Leeds. This is a unique opportunity to use your digital skills to make a real, tangible impact on the city.

Alongside your digital expertise, you’ll have excellent written skills and a proactive approach. We’re looking for someone with great interpersonal skills, enthusiastic about tackling a diverse range of subjects and communicating clearly with our audiences.

The chance to work seamlessly with a team of communications and marketing professionals in a role that is pivotal in supporting the Leeds Ambitions for the city to reach its full potential and become the best city for everyone living, working or studying here.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans, LGBT+, ethnically diverse, disabled and care‑experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement Scheme or by securing any other relevant work visa. If you do not have the right to work in the UK, consider your eligibility for sponsorship through the Skilled Worker visa route before applying.

Communications officers play a key role in the communications and marketing team, using professional knowledge and skills with a focus on outcomes and quality delivery to ensure excellence. They deliver work on projects and campaigns that support the best council and best city priorities, managing their own workload, working flexibly across disciplines, and ensuring deadlines are met to a high standard.

The communications and marketing team uses insight, creativity and professional expertise to engage the council with everyone in Leeds and beyond. Whether we are promoting services, events, life choices or the city brand and reputation, we start by listening. Then we use clear, targeted information to build trust, shift attitudes, drive action and influence behaviour. Our work with services, politicians and partners delivers lasting benefits, focused on priority outcomes to achieve our shared Leeds Ambitions.

• Act as a social and digital lead on projects to deliver work on behalf of the communications and marketing team.
• Demonstrate a proactive attitude and creative approach, using judgement and insight to reach decisions.
• Provide professional communications advice and guidance, based on high competency across the insight, ideas, implementation and impact stages of projects with a strong focus on outcomes.
• Effectively prioritise workload, ensuring efficient use of resources and appropriate levels of support for council and city priorities.
• Support the smooth running of a professional…