Programmatic Account Manager

Role Overview

The Programmatic Account Manager is a central role within Croud’s Programmatic team, responsible for the day‑to‑day management and execution of a portfolio of client accounts. The position requires analytical and creative skill, strong client service, and commercial acumen to drive growth for our clients and the agency.

• Implement and manage day‑to‑day programmatic campaigns for key clients, ensuring performance optimisation and target attainment.
• Manage client budgets with accurate pacing, financial hygiene and reporting of all client accounts.
• Utilise DV360, The Trade Desk, Google Analytics, Campaign Manager and other industry‑leading platforms for execution, measurement and optimisation.
• Maintain programmatic best practice, monitor hygiene factors and ensure compliance across all accounts.
• Provide comprehensive campaign reporting and measurement, delivering on‑time, accurate reports and insights.
• Analyse data to identify key insights, trends and opportunities, sharing learnings with broader teams to drive performance.
• Define scalable processes, stay current on new tools/market opportunities, and support the Croudie Network to deliver high‑quality campaigns.
• Advocate for programmatic strategy, build strong client relationships, act as key point of contact and provide support to junior team members.
• Collaborate across channel teams to integrate client strategy and service.

• Demonstrable experience in programmatic advertising (DV360, The Trade Desk, Amazon DSP) across display and video.
• Excellent communication, organisational and presentation skills.
• Strong analytical and mathematical mindset.
• Exceptional client service and commercial acumen.
• Highly organised with multi‑tasking ability and impeccable attention to detail.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience delivering to deadlines and strong time‑management skills.
• Passion for digital marketing and programmatic media.

• Competitive salary £35,270‑£41,770, commensurate with skills and experience.
• 25 days annual holiday plus 2 recharge days per year.
• Paid sabbatical at 7 years (unpaid option at 5 years).
• Discretionary performance‑based incentive and sale commission.
• Recruitment referral bonus.
• Health & wellbeing contribution.
• Ride‑to‑Work scheme, Railcard, Season Ticket loan.
• Home office screen, office perks (free fruit, snacks, tea & coffee).
• Weekly complimentary lunch.
• Enhanced family leave, parental leave and shared family leave.
• Life insurance, income protection, medical cash plan, pension.
• Access to 3rd‑party learning platform and Croud Campus.
• Peer‑to‑peer recognition scheme, off‑sites and regular socials.
• Year‑round holiday parties, flexible day to make a difference.

Standard hours are from 9:00 am to 5:30 pm, with flexibility as agreed in advance. Croud operates a hybrid model with a minimum of three days a week based in the London office.