Marketing Project Manager - Threshold Sports

We are committed to bringing passion and customer focus to the business.

In 2025, our team successfully delivered over 50 mass participation events across the UK and internationally — empowering over 60,000 people to discover what they’re capable of.

These events raised more than £16 million for charity
.

2026 will be another major growth year, with double‑digit growth in our public events and new high‑profile partnerships across our client portfolio.

We are looking for someone with the following strengths:

Planning and executing: setting objectives, planning, coordinating, managing time, budgets and resources and monitoring and reporting on progress.

Meeting customer expectations: focusing on customer needs and satisfaction, setting high standards and monitoring ongoing quality.

Applying expertise and technology: using technology to improve efficiency and quality from financial reporting to ticketing platform management and copywriting to content scheduling and more.

This role sits within the marketing team and is responsible for the end‑to‑end participant communications experience. It suits someone looking to build a broad range of skills and allows you to develop communications, commercial, and marketing expertise as well as hone your face‑to‑face customer service capability.

There is scope to shape the role from a technology‑first approach through to a more creative‑led style, and the following are the key responsibilities:

• Plan and deliver the end‑to‑end participant communications journeys, from sign‑up to post‑event follow‑up, while optimising all information resources (websites, FAQs, CRM comms, and event guides).
• Own and drive projects, setting timelines, managing delivery and budgets, and ensuring clear, accountable progress against milestones.
• Partner with Marketing, Charity, Partnerships and Operations teams to translate key event information into clear, timely communications.
• Manage participant data in the lead‑up to events, incl. registration fulfilment, transport bookings and additional experience purchases.
• Oversee supplier relationships, including merchandise providers.
• Manage participant queries across event inboxes, social channels, and call booking systems.
• Deliver financial reporting and reconciliation across registrations, revenue, and forecasting.
• Manage and support a junior team across key functions.

• An events, hospitality or customer service focused background.
• Experience working in marketing, commercial or account management teams.
• Ability to manage data accurately to support operations and reporting.
• Excellent verbal and written communication and customer service skills.
• Interest in technological solutions such as apps, platforms and AI.
• Confident with Microsoft Office and ideally a knowledge of registration platforms, Mailchimp, Wordpress and accounting software.

If you don’t fulfil every one of these criteria, then don’t worry. We look for people with potential and a passion for what we do.

Bonuses:
Potential for performance and company‑related bonuses

Holiday: 28 days (inc. bank holidays) plus time off between Christmas & New Year

Office location:
Brighton, UK

Reporting to:
Marketing Director

Start date:

Mid‑July onwards

• Remote working: 3 days a week in the Brighton office as a baseline
• Flexible hours: 9‑5 pm with flexibility for early or late starts
• Extended breaks:
  Flexible time during the day to exercise or take time out
• Additional Holiday:
  Option to buy additional holiday at a discounted rate
• Time off in lieu: 1 extra day off for every weekend day worked on event
• Extended remote working: e.g. option for working abroad
• 4‑day week:
  Open to discussion of reduced hours

• 5yr and 10yr long service rewards with more annual leave and budget for adventure funding.

Vitality Healthcare, which includes:

Up to 50% off a pair of trainers every year and free annual health checks

Subsidised gym membership, free coffees and cinema tickets

• £250 challenge fund each year for an active challenge of your choosing
• Free entry into Threshold events and discounts for friends and family
• Boot camps, pilates, yoga and…