Marketing Research Advisor

Position: Marketing Research Advisor - Hybrid Role
Location: Quebec

Join a caring company as a Marketing Research Advisor focusing on the Voice of Clients and Advisors. Utilize your expertise in marketing research to enhance client and advisor journeys.

In this impactful role, you will take ownership of continuous measurement initiatives while designing new strategies to improve client interactions. Your strong analytical skills will be vital as you explore and synthesize Voice of Customer data. This position provides a chance to influence positive changes through actionable recommendations while collaborating with various business units.

Key Responsibilities:

• Enhance and optimize current measurement initiatives

• Design measurement strategies for client journey moments

• Analyze Voice of Customer data to identify satisfaction drivers

• Implement and operationalize improvement recommendations

• Collaborate to promote client-centric practices across teams

Requirements:

• Minimum 5 years in marketing research or related field

• Expertise in quantitative methods and data analysis

• Proven project management and relationship-building skills

• Degree in business administration or marketing

• Advanced English communication skills for presentations

Elevate client experience through marketing research and reliable data insights.
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