Online Trading Coordinator - Sweaty Betty

Online Trading Coordinator
- Sweaty Betty

We burst onto the scene as the OGs of female‑first active wear back in 1998. Since then we’ve been on a global mission to empower women through fitness and beyond, uniting a global community of women – our sisterhood – to embrace their bodies and everything they can do with them. Our sisterhood treats every day like it’s made for moving, and we’re always pushing to do better by using responsibly sourced materials, launching our first‑ever Fem Tech collection, and supporting girls from all backgrounds to get into sport through the Sweaty Betty Foundation.

• WE REALLY CARE
• FIRST, BEST, BRAVEST
• OUR STRENGTH IS IN EACH OTHER
• STAND UP, SPEAK UP, SHOUT OUT

As Sweaty Betty continues its global expansion, we are looking for a highly organised and customer experience focused Online Trading Coordinator to join our growing e‑commerce team. You will be pivotal in pushing boundaries to ensure we provide relevant and impactful online customer experiences, with decisions driven from data‑led insights. You excel in a fast‑paced environment and are a team player.

• Support the day‑to‑day trading and content management of
• Compile accurate daily, weekly and seasonal reports on trading performance, including sales, product, conversion, content and onsite behaviour; identify trends and opportunities and use data to drive decisions to optimise customer experience.
• Develop and maintain the trading calendar and content strategy, delivering streamlined content and tactic plans with clear customer journey mapping.
• Prepare the sites and deliver sale, seasonal marketing campaigns and personalised experiences throughout the year to create seamless and commercially effective customer journeys from marketing channels.
• Partner with Marketing and Creative teams to deliver localised and on‑brand content and messaging updates across all relevant markets, aligning with the customer mindset.
• Ensure product lists and search result pages are effectively merchandised using Salesforce sorting rules while optimising pages for seasonal/regional nuances and filter opportunities.
• Identify new onsite opportunities and bring ideas and innovation to improve the customer experience and aid conversion; use a testing‑first mentality to meet agreed KPIs and continually optimise the site.
• Develop strong collaborative relationships across all departments in the Support Office, especially e‑commerce, marketing, planning and creative teams.

• A minimum of 2 years’ experience in a similar e‑commerce role; experience with Salesforce Commerce Cloud, Google Analytics, Power BI, Content Square, Dynamic Yield and Amplience desirable.
• An analytical and questioning mentality, with advanced Excel skills.
• Highly organised and self‑motivated, able to prioritise heavy workloads effectively in a fast‑paced retail environment.
• Faultless attention to detail and ability to work under pressure and to tight deadlines.
• Proactive and positive approach to problem solving; ideas‑driven and results‑focused with the initiative to see ideas through to fruition.
• A dynamic team player with great interpersonal skills.

We are committed to equal employment opportunities and to fostering an inclusive workplace.

Job Title:

Online Trading Coordinator
- Sweaty Betty

Location:

England, United Kingdom of Great Britain and Northern Ireland