Growth Lead

Responsibilities

• Serve as the primary strategic partner and day-to-day contact for an assigned portfolio of ecommerce clients, maintaining trusted advisor relationships
• Lead weekly client strategy sessions, presenting performance insights, growth opportunities, and strategic recommendations with clarity and confidence
• Develop and maintain comprehensive growth strategies that span the entire customer lifecycle, from acquisition through retention
• Monitor daily account performance and pacing against revenue targets, proactively identifying areas requiring adjustment or optimization
• Lead and mentor a pod of specialized marketers (media buyers, retention specialists, creative strategists), setting clear objectives and fostering professional growth
• Conduct deep-dive analyses of client businesses to identify growth constraints, competitive advantages, and expansion opportunities
• Collaborate with your pod to establish weekly priorities and strategic initiatives aligned with quarterly and annual growth targets
• Translate complex marketing performance into transparent, actionable insights that inform client decision-making and resource allocation
• Manage project timelines and deliverables across multiple work streams, ensuring consistent execution and follow-through
• Anticipate client needs and proactively develop solutions before issues escalated, maintaining a calm and solution-oriented approach
• Partner with internal teams across departments to leverage agency expertise and resources for client benefit
• Track and report on key performance indicators including ROAS, CAC, LTV, revenue attribution, and efficiency metrics across paid media, email, and SMS channels

• 5+ years of experience in ecommerce growth marketing with a proven track record of scaling direct-to-consumer businesses
• Demonstrated experience developing holistic growth strategies that integrate paid acquisition (social and search), email marketing, SMS, and conversion optimization
• History of managing advertising budgets exceeding $100,000 per month across Meta, Google Ads, and/or Tik Tok platforms
• Strong expertise in email and SMS marketing strategy, including lifecycle program development and retention optimization
• Minimum 2 years of experience leading teams or managing cross‑functional projects with multiple stakeholders
• Expert proficiency with core ecommerce marketing platforms including Shopify, Meta Ads Manager, Google Analytics, Klaviyo, and Google Ads
• Advanced analytical skills with the ability to synthesize data from multiple sources into strategic recommendations
• Exceptional written and verbal communication skills, with the ability to present complex information clearly to diverse audiences
• High emotional intelligence, including demonstrated ability to build trust, manage expectations, and navigate difficult conversations

• Agency experience or previous client‑facing role managing multiple accounts simultaneously
• Experience with data analytics and reporting tools such as Looker, Supermetrics, or Triple Whale
• Proficiency with project management platforms including Asana or Notion
• Experience managing subscription or loyalty programs for ecommerce brands
• Track record of scaling brands from $1M to $10M+ or $20M to $50M in annual revenue

• 401(k) Retirement Plan:
  Fully customizable 401(k) with up to 4% company match
• Comprehensive Health Coverage:
  Fully‑covered medical, dental, and vision insurance
• Generous Time Off:
  Competitive PTO policy and paid holidays to maintain work‑life balance
• Wellness Benefits:
  Complimentary Headspace subscription and fitness stipend
• Fully Remote:
  Work from anywhere in the UST
• Technology Supplied:
  Equipped with the latest laptop and necessary tools for success
• Professional Development:
  Opportunities for growth, training, and expanded responsibilities
• Compensation:
  Competitive salary commensurate with experience