Senior Manager, Marketing Operations

Description

About Charitable Impact

Charitable Impact started as a bold idea and evolved quickly into an unwavering belief: everyone should have access to resources that help them build the brighter future they imagine. We provide a donor-centric giving platform, supported by a donor advised fund, that helps people amplify their generosity to create the change they want to see in the world. We simplify the giving process, allowing donors to manage all of their giving from one place, access timely tax receipts, and donate in a variety of ways including cash, publicly traded stocks, company shares, and many other options.

Anyone can use it to find and give to their favourite charities from one place, give with friends and others, and get support with making their biggest impact possible. So far, Canadians across the country have donated more than $1.6 billion through our platform.

We take care of each other

Our team members enjoy competitive salaries, purposeful perks, and a culture that gives back and has fun doing it. We are proud to have been named one of Canada's Most Admired? Corporate Cultures of . We support each other, learn from one another, and grow together. We're on an adventure to make giving an intentional and meaningful part of daily life.

So, come and join us, and let's build a brighter future together.

What you'll do

The Senior Manager, Marketing Operations is the day-to-day operating lead for the Marketing department, responsible for turning approved priorities into clear, sequenced, and accountable work across content, production, communications, growth, and learning. Reporting to the Senior Director, Marketing, this role owns the operating system that keeps Marketing work moving through intake, triage, prioritization, workflow visibility, review routing, escalation, publishing support, performance-review coordination, and continuous improvement.

This role integrates content production, communications, growth and lifecycle marketing, analytics support, product and customer insights, subject-matter expertise, and review needs into a single practical workflow, enabling Marketing to publish consistently without becoming a request desk. This role supports strategy by making capacity, blockers, risks, decision needs, and tradeoffs visible, while final strategic direction, budget, executive alignment, and factual accuracy remain with the accountable owners.

The ideal candidate is a calm, highly organized operator who can lead people, manage complexity, protect focus, and improve systems without adding unnecessary processes.

We are a hybrid office, with team members working from home and in our Vancouver office. This role requires in-office attendance once per quarter and availability during the Pacific Standard Time zone business hours.

Your responsibilities

Run Marketing Operations and Workflow Visibility (30% of time)