External Communications Manager

External Communications Manager

Hybrid - Craven Arms

Up to £49,400 per annum

At Connexus, we’re committed to championing rural communities and creating places where people can build a life in their home. As our new External Communications Manager, you will lead the delivery of all external communications and marketing activity, helping to strengthen our reputation and support organisational priorities.

This is an exciting opportunity for an experienced communications professional to lead a multi‑channel team, ensuring our messaging, campaigns and digital channels are effective, consistent and engaging.

• Leading external communications across PR, media, website, social media and customer channels.
• Managing the external communications team and coordinating workflow, planning and delivery.
• Delivering multi‑channel campaigns that build reputation and support services.
• Ensuring brand consistency, quality and effective risk management across all external communications.
• Monitoring performance, engagement and campaign effectiveness using data and insight.
• Acting as a key contact for services, providing expert advice and communications support.

We’re looking for a strong leader who can manage teams, deliver at pace and drive high‑quality communications.

You will have:

• Significant experience in communications, marketing or PR.
• Proven experience leading teams and managing high‑volume delivery.
• Strong campaign, digital and media experience across multiple channels.
• Excellent writing, editing and storytelling skills.
• Confidence working with data and analytics to improve performance.
• Strong stakeholder management skills, including influencing senior leaders.

• Degree in communications, marketing, journalism or related field (or equivalent experience).
• Professional qualifications or membership (e.g. CIPR/CIM) desirable but not essential.

If you’re passionate about leading impactful communications and delivering great campaigns, we’d love to hear from you.

This role is based in Craven Arms with a mix of office, remote working and travel as required.

We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits.

Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within the workforce. We strongly encourage applications from members of underrepresented groups.