Online Operations Coordinator

We burst onto the scene as the OGs of female-first active wear back in 1998. And since then, we’ve been on a global mission to empower women through fitness and beyond. By uniting a global community of women – our sisterhood – together we encourage one another to embrace our bodies and everything we can do with them. Our sisterhood treats every day like it’s made for moving, and we’re always pushing to do better too.

Like using responsibly sourced materials, launching our first-ever Fem Tech collection – designed to keep you moving through menstruation, maternity and menopause – and supporting girls from all backgrounds to get into sport through our Sweaty Betty Foundation. This is an exciting opportunity to join us as an Online Operations Coordinator as we continue our mission to empower women through fitness and beyond.

• WE REALLY CARE
• FIRST, BEST, BRAVEST
• OUR STRENGTH IS IN EACH OTHER
• STAND UP, SPEAK UP, SHOUT OUT

As Sweaty Betty continues its global expansion, we are looking for a highly organised and customer experience focused Digital Operations Coordinator to join our growing ecommerce team. As we continue to elevate our Ecommerce offering internationally, you will be pivotal in pushing boundaries to ensure we provide relevant and impactful product content for each of our international markets with your decisions driven from data led insights.

You excel in a fast-paced environment and is a team player. Your SB journey:

• Successful and timely seasonal product launches on , managing the product critical path and lifecycle.
• Coordinating and collaborating with Buying, Planning and Copy to ensure product data and description enrichment are accurate and consistent
• Partnering with the shoot producer and retoucher to manage the constant flow of product content to our website and ensure all assets reflect the key features and USPs of products, while identifying opportunities to improve our shot packages based on user insight
• Collaborating with key stakeholders in Brand, Ecommerce and Studio to launch trading and campaign initiatives onsite, maximising use of our product data to ensure a flawless online experience for our customers
• Analyse user journeys, specifically involving PDPs and optimising product data and content based on shopping behaviours, voice of consumer and returns insights to improve end-to-end CX using Contentsquare, GA4 and PowerBI
• Benchmarking against competitors and bringing new ideas to improve the CX of the PDP to enhance our product data in PIM, and working with the CRO manager to plan out the PDP A/B testing roadmap
• Acting as a product expert to other teams and developing product knowledge with regular store visits and product walk throughs

Must Haves:

• Advanced excel skills preferable
• Experience with Salesforce Commerce Cloud, Bynder and Akeneo desirable
• An analytical and questioning mentality
• An exceptional eye for detail
• A commercial aptitude with the SB customer at the forefront of all product decisions
• Highly organised with the ability to prioritise heavy workloads
• Proactive and positive approach to problem solving
• A dynamic team player with great interpersonal skills
• You enjoy working in a fast-paced and ever-changing environment

Wolverine World Wide, Inc. (NYSE: WWW) is a global footwear and apparel company driven by a vision to Make. Every Day. Better. Founded in 1883, the Company builds and grows iconic brands including Merrell®, Saucony®, Wolverine®, Sweaty Betty®, Chaco®, Hush Puppies®, Stride Rite®, HYTEST®, and Bates®, along with footwear licenses for Cat® and Harley-Davidson®. Headquartered in Rockford, Michigan, the Company’s products are sold in approximately 170 countries and territories worldwide.

For more information, visit  In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America’s Dream Employers, America’s Best Employers for Women, and America’s Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally. Wolverine Worldwide is a Certified™ Great Place To Work®.

We are working to create a culture and team that represents our mission of…