Remote Volunteer Creator Relations & Campaign Lead

Location: Remote - East of England, UK based

Commitment: Approximately 20 hours per week

Influential Stars is a purpose-driven platform connecting creators, supporters and causes through exclusive experiences, sponsored events and fundraising campaigns.

We believe anyone with a BIG heart can use their influence, networks and community to make a positive difference.

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years supporting charitable causes.

The platform was created from a simple belief: when influence, connection and community come together, they can create meaningful impact.

We are looking for a friendly, organised and proactive individual to support our Creators throughout their entire journey with Influential Stars.

As our Volunteer Creator Relations & Campaign Manager, you will help manage communication with Creators from their initial invitation and registration through to preparing, launching and completing their campaign.

You will build positive relationships with Creators, interact with them on social media and ensure they receive the right guidance, encouragement and resources at every stage.

This role would be ideal for someone interested in creator relations, influencer marketing, digital communications, campaign coordination, fundraising or community engagement.

The role will also include onboarding newly registered Collaborators. This involves updating their personalised Canva referral poster and actioning their scheduled welcome and follow-up emails. Full training and templates will be provided.

• Send approved email invitations to prospective Creators.
• Follow up with Creators who have expressed an interest in joining Influential Stars.
• Respond to general Creator enquiries and direct more complex questions to the appropriate team member.
• Welcome newly registered Creators and explain the next steps in their journey.
• Onboard newly registered Collaborators using the approved onboarding process.
• Update each Collaborator’s personalised referral poster using an existing Canva template.
• Action and schedule the appropriate Creator and Collaborator emails at each stage of their journey.
• Ensure new Collaborators receive their referral information, personalised poster and relevant support resources.
• Keep Creator and Collaborator records and email tasks updated within our CRM system.
• Ensure Creators receive the relevant guides, campaign information, templates and support resources.
• Build and maintain positive relationships with Creators through email and social media.
• Engage with Creators’ content on Linked In, Instagram, Facebook, Tik Tok and other relevant platforms.
• Support Creators as they choose their campaign type, cause and experience where applicable.
• Maintain regular contact with Creators while their campaign is being prepared and is live.
• Send scheduled campaign emails, reminders, check-ins and promotional suggestions using approved templates.
• Encourage Creators to share campaign updates, engage with their chosen cause and complete their FIT List nomination.
• Work with the wider Influential Stars team to help promote live Creator campaigns.
• Monitor Creator progress and flag any concerns, unanswered communications or support needs.
• Keep accurate and up-to-date records within our CRM system.
• Follow up with Creators when their campaign ends, thank them for their involvement and share any relevant next steps.
• Encourage Creators to remain part of the Influential Stars community as Collaborators or return for future campaigns.
• Contribute ideas to improve the Creator experience, communication and engagement.

• Excellent written communication and relationship-building skills.
• A warm, professional and encouraging communication style.
• Confidence communicating with people through email and social media.
• Strong organisational skills and attention to detail.
• Ability to manage follow-ups and keep accurate records.
• Comfortable following communication templates and agreed processes.
• Reliable, self-motivated and able to work independently.
• Passion for helping others and creating…