Online Trading Coordinator

About the Company

Sweaty Betty is a female‑first active wear brand that empowers women through fitness and beyond. We focus on responsible sourcing, innovative Fem Tech, and community impact.

We’re looking for an organized, customer‑experience focused coordinator to support the growth of Sweaty Betty’s e‑commerce site.

• Support day‑to‑day trading and content management of
• Compile accurate daily, weekly and seasonal trading performance reports, identifying trends and opportunities
• Use data to drive decisions and optimize customer experience
• Develop and maintain the trading calendar and content strategy, delivering streamlined content and tactic plans with clear journey mapping
• Prepare and deliver sale and seasonal marketing campaigns and personalised experiences, ensuring seamless and commercially effective customer journeys from marketing channels
• Partner with Marketing and Creative teams to deliver localized, on‑brand content and messaging updates across all relevant markets
• Ensure product listing and search results pages are merchandised effectively, using Salesforce Commerce Cloud sorting rules and optimising for regional nuances and filter opportunities
• Identify new onsite opportunities, propose ideas and innovations to improve the customer experience and aid conversion
• Implement a testing‑first mentality to deliver agreed KPIs and continual optimisation
• Develop strong collaborative relationships across departments, especially within the Support Office, Ecommerce, Marketing, Planning and Creative teams

• Minimum of 2years experience in a similar e‑commerce role
• Experience with Salesforce Commerce Cloud, Google Analytics, PowerBI, Content Square, Dynamic Yield and Amplience (desired)
• Advanced Excel skills with an analytical and questioning mindset
• Highly organised and self‑motivated, able to prioritise heavy workloads in a fast‑paced retail environment
• Faultless attention to detail and ability to meet tight deadlines under pressure
• Proactive, positive approach to problem‑solving
• Ideas‑driven and results‑focused, able to see initiatives through to fruition
• Dynamic team player with strong interpersonal skills

We are an equal‑opportunity employer committed to diversity, equity and inclusion.