Social Media & Community Manager - Europe (Remote

ABOUT SCRIVEINER

Scriveiner is an award-winning British luxury brand specialising in writing instruments and premium accessories. Founded in 2019, our products are used by millions of customers worldwide, available via major online marketplaces and from more than 1,000 retail stores around the globe. Our mission is simple: to create beautiful, high-quality products that people love to use every day.

The company has grown rapidly and has been recognised with numerous awards, including the King's Award for Enterprise, The Sunday Times 100, the Great British Entrepreneur Awards, and multiple international design awards. Scriveiner is the flagship brand of Infinity Brands, a founder-led business focused on building premium consumer brands with global reach. We are high-growth, entrepreneurial and hands-on, and we are focused on delivering exceptional products and customer experiences.

To own Scriveiner’s social media presence and community engagement end-to-end from content creation, scheduling, and campaign support through to influencer partnerships, ambassador recruitment, and community management. This role is for someone who genuinely lives and breathes social: ambitious, trend-aware, creatively instinctive, and energised by building real connections online.

• Own and manage all social media platforms day-to-day Instagram, Tik Tok, Pinterest, Facebook, and Linked In ensuring every channel is active, consistent, and growing
• Support the planning, organisation, and scheduling of content across social media channels
• Monitor and manage comments, likes, DMs, and all inbound engagement responding in a timely, brand-consistent way
• Proactively interact with relevant accounts, communities, and conversations to build visibility and gain traction
• Support the scheduling and management of founder brand content across relevant platforms

• Develop original content ideas that are on-brand, trend-relevant, and optimised for each platform
• Write captions, briefs, and copy for social content with a confident, engaging brand voice
• Quality-check content before publication to ensure accuracy, consistency, and brand alignment
• Maintain content, asset, and file libraries ensuring work is organised and accessible across the team
• Support content planning and calendar management across campaigns and projects
• Stay ahead of social media trends and platform updates, identifying opportunities to experiment with new formats
• Explore new platforms and content opportunities as the social landscape evolves

• Prepare mood boards and campaign materials to support creative planning and production
• Provide coordination and admin support across campaigns and shoots keeping deliverables, timelines, and check-ins on track
• Upload and maintain content across PR and media platforms
• Collate coverage, influencer content, and partnership results to feed into reporting and planning

• Manage and grow the Scriveiner Facebook community group, fostering genuine connection and brand loyalty
• Develop community initiatives, prompts, and conversations that keep members engaged
• Help manage community engagement across DMs, comments, and customer interactions across all channels
• Monitor the group for tone, ensure all interactions reflect the brand, and manage any sensitive situations appropriately
• Identify advocates and super-fans within the community and find ways to celebrate and activate them
• Stay close to the customer through DMs and campaign feedback, and bring that insight back to the wider team

• Research and identify potential influencers, creators, partners, and collaboration opportunities aligned with Scriveiner's values and aesthetic
• Recruit and onboard brand ambassadors, influencers, and affiliates
• Manage ongoing relationships with the ambassador and influencer community, keeping them engaged and activated
• Coordinate the gifting programme managing logistics, tracking, and reporting
• Review, negotiate, and manage influencer proposals and partnership agreements
• Track influencer activity, content…