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Job Description & How to Apply Below
Harrods is looking for a Community Manager to shape customer connections across social channels and help drive engagement, loyalty, and brand advocacy. You will work with the Social Media Manager to oversee day-to-day community activities, monitor sentiment, and provide insights to inform social strategy and performance.
A hybrid working model is available with a mix of on-site and home-working. You will be the voice of the customer, building an inclusive online community while supporting crisis
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