Customer and Partner Marketing Specialist

Planet designs, builds, and operates the largest constellation of imaging satellites in history.

• Reporting to the Sr. Partner & Customer marketing manager, this individual will serve as our lead content strategist and storyteller, dedicated to uncovering, shaping, and sharing the success stories of our customers and partners. You will sit at the intersection of customer marketing, partner marketing, and content strategy, turning technical use cases into compelling narratives.
• A heavy focus of this role will be the end-to-end management of multi-media content creation—specifically video production and written case studies—featuring our global ecosystem of customers and partners. Ideal candidates are creative storytellers, organized project managers, and cross-functional collaborators who thrive in a dynamic environment and can work effectively with sales, product, partners, and external vendors to increase the availability of customer and partner representation in our global campaigns.
• This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week.

• 4+ years of experience in Customer Marketing, Partner Marketing, Content Marketing, and/or Brand/Video Production Management.
• Multimedia Storytelling:
  Proven experience managing video production workflows (scripting, interviewing, and directing production) alongside traditional written and webinar content creation.
• Project Management:
  Exceptional organizational skills with a demonstrated ability to juggle multiple content work streams, manage external vendors, and drive deliverables with stakeholders inside and outside the organization.
• Communication:
  Stellar written and verbal communication skills, with a knack for translating complex, technical use cases into human-centric, value-driven stories.
• Relationship Building:
  Ability to work cross-functionally and build trust easily with high-profile global customers and partners.
• Education:
  
  Bachelor’s Degree or equivalent.
• A portfolio of written or video case studies.
• Demonstrated success in building scalable co-marketing frameworks.
• Success managing external production agencies and/or internal champions to deliver high-quality multimedia assets at scale.
• These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to Linked In Learning
• Equity
• Commuter Benefits (if local to an office)