Senior Manager, Marketing & Communications

Department

Marketing & Communications

Toronto, Ontario

Head of Strategy & Operations, Canada & North America Specialty

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 300 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and Halifax.

At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. At Liberty Mutual Canada, our values are to foster a high-performing, equitable and inclusive culture where the best talent of all backgrounds can bring their whole selves to work and succeed.

If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!

Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:

- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance

- Competitive health & dental benefits plan

- Market-leading pension plan

- Competitive time off policy

- External education & tuition reimbursement programs

- Employee & Family Assistance Programs

- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion

AsSenior Manager, Marketing & Communications, you will help shape how Liberty Mutual Canada shows up for our employees, customers, business partners and communities. You will lead integrated marketing and communications strategies that strengthen our brand, support business priorities, enable employee engagement and bring our strategy to life.

This is a highly collaborative and visible leadership role. You will serve as a trusted advisor to business leaders, connect enterprise and business-unit priorities, and translate complex ideas into clear, compelling communications and experiences that inspire action.

• Champion and model Liberty Values and our Guidelines for Inclusion, fostering a market-leading culture and an environment where employees feel informed, connected, valued and empowered to contribute.
• Lead, coach and develop marketing and communications talent, creating opportunities for growth and encouraging innovation.
• Develop and execute integrated, multi-channel marketing and communications strategies that support short- and long-term business objectives. Initiatives may include employee and executive communications, internal campaigns, advertising, sales enablement, public relations, digital content, social media, company meetings and events, and other stakeholder engagement programs.
• Serve as a strategic communications advisor to business-unit leaders and senior stakeholders, helping them clarify objectives, anticipate communication needs, navigate complex issues and connect their priorities to broader company strategy.
• Partner with North American and global colleagues to ensure local strategies and content are aligned with enterprise messaging, brand standards and communication priorities, while tailoring the approach to the needs of specific audiences and markets.
• Translate business strategy and complex topics into clear, relevant and compelling storiesthat resonate with employees, customers, distribution partners, executives and other external audiences.
• Strengthen and consistently express the Liberty Mutual brand across internal and external communications, publications, digital…