Individual Giving Executive

The role of the Direct Marketing Executive is a varied one. Working with different teams and suppliers, you will be supporting and delivering direct marketing campaigns across a range of channels. The Face-to-Face acquisition programme is an evolving one and there is change and growth happening in a lot of interesting areas at a fast pace.

As well as running day-to-day activities, the post holder will be responsible for supporting the face-to-face team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.

Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.

You'll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments.

Key Responsibilities:

Campaign Management

Support with planning and delivery of face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving

Work with others in the team to conduct mystery shopping, shadowing and call listening to measure fundraising quality and ensure compliance.

Liaise with designers, printers, agencies, and fulfilment houses.

Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive.

Assist in the production and delivery of motivating fundraiser training that ensures quality, compliant fundraising.

Support in recommendations for change and refinement across the direct marketing programme.

Finance & Reporting

Weekly campaign tracking and reporting

Administer the recording, reconciliation, and processing of invoices

Other duties

Tracking and evaluating competitor and industry trends, collaborating with the other Direct Marketing Executive to provide recommendations to the wider team for potential improvements and testing opportunities.

Keep up to date with developments in face-to-face fundraising, direct marketing and sector regulation.

Proof-read direct marketing materials and collateral.

Regularly attend, support, and contribute to meetings and events.

Ensure compliance and adherence to the most recent regulations and codes of practice.

Keep up to date with dementia news, research developments and the work of Alzheimer's Research UK and consider the impact on campaigns.

Knowledge, skills and experience needed:

Experience of using Microsoft packages; particularly Excel, Word and PowerPoint.

Proof reading.

Administrative experience.

Good organisational skills and the ability to prioritise workload.

Willingness to collaborate and work closely with other departments and external suppliers.

Excellent attention to detail.

Excellent written and verbal communication skills and the confidence to communicate with people of all levels.

Strong team player and self-motivator.

Strong focus on results and continuous improvement.

Flexibility to work some unsocial hours and willingness to travel independently.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.

Our Office:
Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD
.

Salary:
Circa £24,788 per annum, plus benefits

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