E-commerce Social Media Assistant

About the Role

Our client is seeking an eager and detail-oriented E-commerce Social Media Assistant to join their team in Soweto . This role offers a fantastic opportunity to learn and grow within the digital marketing and e-commerce space. You will assist in managing social media platforms, creating engaging content, interacting with customers online, and supporting daily e-commerce operations. This hybrid position allows for both in-office collaboration and remote flexibility, providing a dynamic work environment where you can contribute to brand growth and customer engagement.

• Support the Social Media Manager in daily tasks, including content scheduling and community engagement.
• Create visually appealing and relevant content for various social media channels.
• Monitor social media channels for comments, messages, and mentions, responding appropriately.
• Assist in updating product information and managing customer inquiries on the e-commerce platform.
• Help track social media analytics and contribute to performance reports.
• Collaborate with the marketing team on campaigns and promotional activities.

• Basic understanding of social media platforms and their functions.
• Familiarity with content creation tools like Canva is a plus.
• Good written and verbal communication skills.
• Organized, detail-oriented, and able to manage multiple tasks.
• Eagerness to learn about e-commerce and digital marketing.
• Ability to work effectively in a hybrid setting.

• Competitive salary for an assistant role with opportunities for increases.
• Hybrid work model offering a balance of office and remote work.
• On-the-job training and mentorship in digital marketing and e-commerce.
• A supportive team environment in Soweto fostering professional development.
• Exposure to diverse aspects of online retail operations.