E-commerce Social Media Manager

About the Role

Our client is seeking an innovative and results-driven E-commerce Social Media Manager to spearhead their online presence and drive sales growth from their Midrand hub. You will be responsible for developing and executing compelling social media strategies that align with our e-commerce objectives, engaging our target audience, and fostering a strong brand community. This is a key role within the marketing team, requiring a blend of creative flair, analytical prowess, and a deep understanding of the digital commerce landscape.

You will have the opportunity to shape our brand's narrative across various social platforms and directly influence customer acquisition and retention strategies in a dynamic market.

• Develop and implement a comprehensive social media strategy to increase brand awareness and drive traffic to e-commerce platforms.
• Create, curate, and manage engaging, high-quality content (including text, images, video) across platforms like Instagram, Facebook, Tik Tok, and Pinterest.
• Monitor social media trends, competitor activities, and customer feedback to identify opportunities for engagement and growth.
• Manage paid social media campaigns, optimizing for ROI and key performance indicators such as conversion rates and customer acquisition cost.
• Analyze social media performance using analytics tools and provide regular reports with actionable insights to stakeholders.
• Engage with our online community, respond to comments and messages, and build positive relationships with followers and influencers.

• Proven work experience as a Social Media Manager or similar role, with a strong focus on e-commerce.
• Demonstrable experience in developing and executing successful social media campaigns and content calendars.
• Excellent knowledge of social media platforms, analytics tools, and paid advertising strategies.
• Strong understanding of SEO, keyword research, and content marketing principles related to online retail.
• Creative mindset with exceptional copywriting, editing, and visual content creation skills.
• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.

• Competitive annual salary and potential performance bonuses.
• Hybrid work model offering flexibility between office and remote work.
• Opportunities for professional development and attending industry conferences.
• Comprehensive medical aid and retirement fund contributions.
• A dynamic and collaborative work environment with a passionate team.