E-commerce Social Media Specialist

About the Role

Our client, a bustling online retailer, is seeking a proactive and creative E-commerce Social Media Specialist to join their dynamic team in Vereeniging . This role is instrumental in elevating our client's brand presence and driving sales through strategic social media engagement and content creation. You will be responsible for managing daily social media activities, interacting with our online community, and contributing to the development of engaging campaigns that resonate with our target audience within the e-commerce space.

This hybrid role combines the collaborative energy of the office with the flexibility of remote work.

• Manage and maintain the company's social media profiles and presence across various platforms (e.g., Facebook, Instagram, Twitter, Pinterest, Tik Tok).
• Create, curate, and schedule engaging and visually appealing content, including graphics, short videos, and compelling copy tailored for each platform.
• Monitor social media channels for customer inquiries, comments, and feedback, responding promptly and professionally to foster positive interactions.
• Assist in the development and execution of social media advertising campaigns, working within defined budgets and target parameters.
• Track social media performance metrics, analyze data, and contribute to reports on engagement, reach, and website traffic.
• Stay updated on the latest social media trends, platform updates, and best practices relevant to the e-commerce industry.

• Proven experience in social media management, preferably with a focus on e-commerce brands.
• Strong content creation skills, including graphic design (e.g., Canva) and basic video editing.
• Excellent written and verbal communication skills, with a talent for crafting engaging social media copy.
• Familiarity with social media management tools and analytics platforms.
• Understanding of digital marketing principles and how social media contributes to overall marketing goals.
Ability to work effectively both independently and as part of a collaborative team.

• Competitive salary based on experience and qualifications.
• Hybrid work model providing a balance of office and remote workdays.
• Opportunities for professional growth and skill development in digital marketing.
• Significant employee discounts on the client's e-commerce product range.
• A positive and energetic work environment within a growing company.