Digital Merchandising Manager; Hybrid or Remote & FTC)

Position: Digital Merchandising Manager (Hybrid or Remote & 18-month FTC)
About MEC   At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here toinspire and supporteveryonein getting active outside, matchingpeoplewith gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors.

We play with purpose!
Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, we’d love to connect with you. Join us!
MEC is an equal opportunity employer and committed to building an inclusive community of staffers. We’re proud to work with our people to create a diverse workplace, where everyone feels like they belong and has the opportunity to be successful. We welcome of all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.
The role   We are looking to hire an experienced Digital Merchandising Manager to join our awesome digital team who are pivotal to MEC’s growth plan. This is a 18 months fixed-term contract for a maternity leave.

As a Digital Merchandising Manager, you’ll ensure our customers can find the products and information they need on  using your varied skillset to diagnose pain points and reduce friction in the customer journey. You are responsible for merchandising across the customer journey including touchpoints such as the homepage, product listing pages, campaign landing pages, search results and more. You’ll provide valuable insight into how our customers shop online, and use data to continuously iterate, test, and analyze your merchandising experience to drive online KPIs.

You’ll have a varied role that takes you beyond just the basics and challenges you every day with the customer and our core values at the heart of every decision you make.

Location:

This can be a hybrid role based at MEC's Support Office in Vancouver or remote within Canada.
As a Digital Merchandising Manager; you'll:
Build and maintain an exceptional experience on MEC’s digital properties
Ensure that product discovery and findability is optimized for both search and browse experiences
Coordinate with various teams to ensure alignment between merchandising strategy, digital merchandising and marketing initiatives
Review sales data and ecommerce metrics to identify and prioritize opportunities for optimization and growth
Develop and maintain a strong knowledge of MEC’s product assortment in assigned categories, understanding how customers discover and choose products within them
Work collaboratively across ecommerce and other teams to improve how the digital experience supports the customer’s journey
Create and update promotional content including the homepage, campaign landing pages, product listing page, banners and more
Support with building the digital journey for loyalty campaigns and the digital co-op program
Optimize on-site product recommendations to drive product discovery and basket building
Support the ecommerce strategy for organic search
Support the strategy for user generated and AI content
Proactively seek opportunities to build and refine processes, while capturing and documenting essential site operations knowledge
Support new feature development and conduct user acceptance testing as needed, working closely with the Digital Product and UX teams
Evolve how we leverage merchandising technology and tools, partnering with our Digital Product team
Complete various individual and team-based projects as requested by the Director of Digital Merchandising
Conduct research relating to industry best practices and trends of interest
What you'll bring:
A post-secondary…