Online Trading Executive

Department: E-Commerce

Employment Type: Permanent - Full Time

Location: Head Office, London

Compensation: £35,000 - £38,000 / year

ELEMIS are looking for our Online Trading Executive to support the business through an exciting time of growth. We've recently re-platformed, so this next phase is all about optimisation across predominantly UKI and EMEA regions. Working within our E-Commerce Trading team and reporting to the Online Trading Manager, this role supports the day-to-day trading and operational delivery of , ensuring promotional campaigns, content, merchandising and product activity are delivered accurately and on time.

The role works closely with E-commerce, CRM, Paid Media, Digital IT, Marketing, Customer Care and Warehouse teams to optimise onsite performance, maintain strong product availability and support the achievement of commercial targets.

• Support the activation of the online trading and promotional calendar.
• Set up, test and maintain promotional codes, sampling activity and onsite offers.
• Create robust testing plans to ensure promotions operate correctly before launch.
• Maintain accurate promotional and content calendars, providing visibility to UK and Global teams.
• Log and report on promotional activity, identifying learnings for future campaigns.
• Communicate upcoming promotions and offer details to Customer Care through promotional planners and monthly updates.
• Support in developing exclusive gifts with purchase and collections that differentiate  and drive customer acquisition and retention.

• Support the day-to-day merchandising of the website
• Analyse onsite performance, product trends and bestseller information to recommend merchandising improvements.
• Help maximise product visibility and availability in line with customer demand, stock levels and commercial priorities.
• Work with the wider Ecommerce team to identify opportunities to improve product discovery and trading performance.

• Produce and communicate KPI dashboards and trading updates for daily, weekly and monthly performance reviews.
• Deliver ad hoc and bespoke analysis to support promotional planning and future trading-calendar decisions.
• Evaluate offer and product performance to identify opportunities to improve future campaigns.

• Work closely with the demand planning and warehouse teams to monitor stock availability and support promotional launch requirements.
• Coordinate kit-build schedules, SKU changes and stock requirements to ensure campaigns launch on time.
• Support the resolution of operational issues relating to dispatch, delivery, packaging and inventory.
• Proactively flag stock or operational risks that could affect customer experience or trading performance.

• Maintain the competitor analysis tracker, monitoring promotional activity, offers and key trading activity across relevant beauty competitors.
• Share relevant competitor insights and market trends with the Ecommerce team to support trading decisions.

• Manage workload effectively to ensure all campaigns, reports and operational tasks are completed accurately and on time.
• Maintain a high level of professionalism, creativity and attention to detail across all work.
• Collaborate effectively with internal teams and proactively communicate risks, dependencies and changes.

Online Trading and Promotional Execution:
Ability to set up, test, launch and maintain online promotions accurately, in line with the trading calendar and commercial objectives. Experience managing promotional codes, onsite offers, sampling and gifts with purchase; maintaining promotional calendars; and creating testing plans that check eligibility, exclusions, offer combinations and the checkout experience before launch.

Website Merchandising and Optimisation:
Ability to organise and prioritise products and onsite content to improve product discovery, reflect customer demand and support conversion and sales. Evidence of using bestsellers, product performance, stock availability and commercial priorities to recommend changes to product placement, category pages and promotional visibility. Familiarity with ecommerce merchandising or content-management tools.

3. Ecommerce Performance Analysis and Reporting:
Ability to produce accurate trading reports,…