Senior Account Executive; East Coast) Client servicing​/Remote

Senior Account Executives at Battenhall work across a wide range of digital communications disciplines, including social media (organic and paid), PR, influencers, and data and insights. This specific role requires candidates to reside in the North Eastern Time Zone.

Having a genuine passion for social media and communications is a must, as well as a desire to nurture and grow your skill set and that of your peers, by taking advantage of training and mentoring initiatives, to enable us to deliver excellent client work as an award-winning team.

Working as part of a fast-growing, global team, a Senior Account Executive’s responsibilities include, but are not limited to:

• Leading key elements of project and retainer work on a day-to-day basis, under the direction of Account Managers, Account Directors, and Client Leads.
• Playing a key role in producing written materials such as social media posts, press releases, news stories, reports, case studies, and product information.
• Review and edit written materials to be signed off by the Account Manager and/or Account Director.
• Supporting day to day community management across social platforms, including monitoring conversations, drafting and publishing responses, identifying engagement opportunities, and escalating sensitive issues in line with client guidelines.
• Managing day to day content calendars and publishing workflows, coordinating copy, creative assets, approvals, and scheduling to ensure timely, accurate delivery across social channels.
• Conducting thorough quality checks on social content before publication, ensuring accuracy, brand consistency, platform best practices, and adherence to client feedback.
• Pitching written materials featuring ideas and announcements to influencers and members of the press.
• Delivering analytics reports on social media, PR and influencer activity, monitoring conversation, traffic, engagement, and followers using a combination of tools and desk research.
• Getting involved in creative brainstorming of concepts for social media and PR campaigns, including pre-planning ideas.
• Responding to inquiries from members of the press, influencers, their management, and the broader team, offering counsel where appropriate.
• Handling all aspects of individual clients’ and brands’ social media profiles including Linked In, Instagram, You Tube, Twitter, Facebook, Tik Tok and more.
• Setting up paid social media campaigns for review.
• Working with new biz teams on research, ideation, and pitching.
• Attending client calls and internal meetings (virtual and in-person), providing activity updates, leading sections of the calls, and working with team members to prepare agendas, presentations, and follow-up notes to ensure actions are completed.
• Monitoring social media and press coverage, working with other team members to communicate results.
• Actively supporting the development of AEs and JAEs through daily guidance, helping them manage their workloads and refining their skills.
• Proactively attending industry events, conferences and networking sessions.
• Working across multiple accounts and projects at the same time.
• Getting involved with the Battenhall Buddy scheme to provide help and advice to new joiners including fellow Senior Account Executives, Account Executives, Junior Account Executives and Interns.
• Looking to utilize non-client time to get involved in Battenhall brand communications and company initiatives such as Taskforces.
• Reporting to Account Managers and Account Directors on day-to-day work while ensuring collaboration across the whole team.
• 3-4 years experience in a social media, digital comms, design, or PR agency, or working in a communications or marketing department in-house.
• Confident in your abilities, able to share…