Social & Community Moderator Associate remote

New York, NY, United States

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods;

collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sports book and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes;

and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

We’re looking for a sports-obsessed, internet-native Social & Community Associate to help grow and engage Fanatics Sports & Casino’s presence across the social and community platforms where sports fans spend their time.

This role will be an important member of the Organic Social team, with a focus on Discord, Reddit, X, Facebook Groups, and emerging community platforms. You’ll support the day-to-day management, moderation, programming, and participation that help turn audiences into active communities.

As Fanatics brings sports book, prediction markets, and casino together in one all-in-one experience, you’ll help create engaging community experiences that give fans more reasons to interact with the brand beyond individual products or campaigns.

You’ll be equal parts community operator, social programmer, moderator, and sports fan — identifying conversations worth joining, helping bring community programs to life, and sharing what you’re seeing and hearing from fans with the broader team.

• Support the day-to-day management and programming of Fanatics communities across Discord, Reddit, X, Facebook Groups, and other relevant platforms.
• Help maintain an always-on community calendar covering conversations, recurring programs, activations, AMAs, giveaways, cultural moments, and sports tentpoles.
• Be an active and authentic participant in online sports communities, joining conversations and engaging with fans rather than simply broadcasting content.
• Moderate Fanatics-owned communities and help maintain a welcoming, engaging, and distinctly Fanatics voice.
• Monitor emerging conversations, trends, memes, fan behaviors, and community moments and flag opportunities for timely content and engagement.
• Help develop and execute community tactics around major sports moments, campaigns, product launches, promotions, and tentpole events.
• Assist in building recurring community programs and experiences that encourage fans to return and participate.
• Surface fan sentiment, feedback, trends, and notable conversations to the broader Organic Social team and relevant internal partners.
• Partner with the broader Organic Social team to turn community conversations and insights into content and engagement opportunities across social platforms.
• Collaborate with Marketing, Brand, Product, CRM, VIP, Responsible Gaming, and other teams to support community initiatives and activations.
• Track community engagement, growth, and participation and help…