Customer Communications Lead - Multi-Channel Cx
Durban, 3611, South Africa
Listed on 2026-10-12
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Marketing / Advertising / PR
PR / Communications, Marketing Communications, Brand Ambassadors & Brand Management
Our client is looking for an experienced and strategic Communications Manager to lead their communications efforts from a remote location, supporting the organization's mission and its impact in areas such as Randburg
. This role is vital for shaping and disseminating the organization's message to key stakeholders, including the public, donors, media, and beneficiaries. You will be responsible for developing and executing comprehensive communication strategies that enhance brand reputation, promote programs, and advocate for the cause. This fully remote position requires a skilled communicator with a passion for social impact and the ability to craft compelling narratives.
the Role
Our client is looking for an experienced and strategic Communications Manager to lead their communications efforts from a remote location, supporting the organization's mission and its impact in areas such as Randburg
. This role is vital for shaping and disseminating the organization's message to key stakeholders, including the public, donors, media, and beneficiaries. You will be responsible for developing and executing comprehensive communication strategies that enhance brand reputation, promote programs, and advocate for the cause. This fully remote position requires a skilled communicator with a passion for social impact and the ability to craft compelling narratives.
- Develop and implement a holistic communications strategy aligned with the organization's mission and goals.
- Manage all internal and external communications, including press releases, media relations, and social media content.
- Create compelling content for various platforms, such as website copy, blog posts, annual reports, and newsletters.
- Oversee brand messaging and ensure consistency across all communication channels.
- Crisis communication planning and execution.
- Build and maintain relationships with media contacts and key influencers.
- Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
- 5+ years of experience in a communications management role, preferably in the non-profit sector.
- Proven ability to develop and execute successful communication strategies.
- Exceptional writing, editing, and storytelling skills.
- Experience with media relations, social media management, and digital communications.
- Demonstrated ability to work autonomously and manage multiple projects effectively in a remote setting.
- Highly competitive salary and performance-based bonuses.
- Fully remote work flexibility, offering an exceptional work-life balance.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and professional development budget.
- The opportunity to shape the narrative of a leading charitable organization and influence positive change.
Our client is seeking an experienced and strategic Communications Manager to lead their communication efforts. This is a remote-first position, enabling you to shape and disseminate impactful messages from wherever you are, with a focus on engaging stakeholders within the Randburg area and beyond. You will be responsible for developing and executing communication strategies, overseeing content creation, managing media relations, and ensuring consistent brand messaging across all platforms.
This crucial role requires a seasoned professional with exceptional leadership and communication skills, dedicated to amplifying our client's mission and impact through effective storytelling in a virtual environment.
Our client is seeking an experienced and strategic Communications Manager to lead their communication efforts. This is a remote-first position, enabling you to shape and disseminate impactful messages from wherever you are, with a focus on engaging stakeholders within the Randburg area and beyond. You will be responsible for developing and executing communication strategies, overseeing content creation, managing media relations, and ensuring consistent brand messaging across all platforms.
This crucial role requires a seasoned professional with exceptional leadership and communication skills, dedicated to amplifying our client's mission and impact through effective storytelling in a virtual environment.
- Develop and implement comprehensive communication strategies aligned with organizational goals and objectives.
- Oversee the creation and dissemination of compelling content across various channels, including press releases, social media, website,…
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