H.R. Communications Consultant ; CC​/COM

This is a full-time permanent hybrid position that will occasionally be required to attend an in-person meeting or event based on business needs.

All HCA employees are required to be Washington state residents upon their first day of employment.

As a communications consultant, you will support a broad range of products including webpages, fact sheets, translations, internal communications, and communications toolkits for Apple Health (Medicaid) changes related to House Resolution 1 (H.R.
1), also known as the "One Big Beautiful Bill Act" (OBBA). You’ll also collaborate with other communications staff to support other agency initiatives.

• Coordinate Apple Health (H.R.
  1) publication processes, including materials and web content.
• Manage complex requests, reviews, edits, approvals, and web updates.
• Coordinate the annual review process for Apple Health publications and manage process with HCA visual communications team, including improving readability and distribution of complex publications.
• Lead the bi-annual Drupal web content review of relevant sections of the HCA website.
• Consult and advise communications division leadership about complex H.R. 1 communications strategies.
• Write and edit Apple Health (H.R.
  1) communications materials, including forms, infographics, publications, fact sheets, FAQs, and letters.
• Write and edit Apple Health (H.R.
  1) client‑facing pages on HCA’s website using website analytics and other data.
• Coordinate with agency staff on outreach requests for H.R. 1.
• Manage the reviews, edits, approvals, and updates for Apple Health managed care member handbooks.
• Support HCA social media and video lead, including supporting video production.

• You’ll play a critical role in communicating significant changes to Apple Health members across the state whose coverage will be impacted by federal changes coming to Medicaid.
• Your work will be highly visible across the state.
• You’ll make a difference for people who rely on Apple Health.
• You’ll have the opportunity to support executive photo and video production.
• You’ll appreciate the State benefits, stability, and remote work flexibility.

• Experience coordinating mass communication campaigns.
• Familiarity with the health care industry, Apple Health (Medicaid), and H.R. 1.
• Experience participating in change management projects.
• Web management experience with Drupal or a similar tool.
• Excitement to support vulnerable populations in Washington by sharing accurate information about their health care coverage.

Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and application.

• Demonstrated ability to plan strategically, identify communications needs, and develop goals and comprehensive work plans for achieving those goals.
• Demonstrated ability to clearly communicate complex technical information verbally and in writing to a non‑technical audience, including the application of plain language principles to legally precise documents.
• Ability to work independently and in groups.
• Knowledge of state health care programs, commercial health care insurance and current health care issues.
• Understanding of health equity principles and how to apply them to communications strategies.
• Demonstrated skills working with government agencies, health care providers, health care insurers and/or public/private health care stakeholders/customers.
• Demonstrated ability to use social media tools to communicate with multiple audiences.
• Accreditation in public relations.
• Excellent writing and proof‑reading skills.

• Equity lens – All…