Product Communications Lead, Business

# Product Communications Lead, Business

OpenAISan Francisco (Hybrid)
Full-time $297,000 – $330,000 / yearAI tools:

ChatGPTCodex

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This communications role shapes OpenAI’s business product messaging and leads storytelling for major enterprise product launches. You’ll work with Product, Research, Marketing, Sales, and Communications partners to explain product capabilities in business terms and build an ongoing program grounded in customer evidence.
* Permanent* Hybrid### Skills and expertise

Product communications

Strategic positioning

Business storytelling

Technical writing

Media relations

Product launch communications

Executive communications

Customer storytelling### Key responsibilities
* Set positioning for business products by connecting capabilities to customer needs and evidence.
* Lead communications for priority launches across business products, developer capabilities, and agents.
* Build an ongoing editorial program using customer stories, explainers, and executive perspectives.## How this job compares

Compared with 81 open lead marketing jobs on October 10, 2026.Pay:
This job pays $297K to $330K a year. The 40 open lead marketing jobs that publish US pay start at $173K on average, so this job starts about 71% higher.

Similar open jobs:
We Love AI Jobs lists 81 open lead marketing jobs at 58 companies.

Remote work:
This job is hybrid. 13 of the 81 lead marketing jobs (16%) are remote.

AI in this role:
Medium. The role uses AI tools and works with AI systems as a regular part of the job. The role regularly communicates about OpenAI products and their AI capabilities, including ChatGPT and Codex. Its core work is communications, not hands-on model development.## Full description

About the TeamOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity.

Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work.

About the Role We are looking for a senior product communications leader to own OpenAI’s B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof. Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence.

This is an exceptionally fast-paced, hands-on role that spans every altitude of communications. You will move from setting strategic positioning and shaping executive narratives to writing launch materials, developing media pitches, and delivering the details that make a story land. Working closely with Product, Research, Marketing, Sales, and our central Product Communications team, you will identify buyer needs, substantiate our claims, and carry a clear, consistent B2B story into the market.

This role reports to the Head of Business  this role, you will:
• Set the positioning for OpenAI’s business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims.
• Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners.
• Build a sustained editorial program between launches, using customer stories, explainers, and executive…